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Error when going to the Site Management page in 6.02

3/18/2014 1:40 PM

Gina G

Joined: 4/9/2012

Posts: 46

Error when going to the Site Management page in 6.02

We recently upgraded DNN. I tried to go to the Site Management page logged in as host, and it gave me this error - how do I troubleshoot this and fix?

Server Error in '/' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:


            [No relevant source lines]

Source File: c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\root\3340f8e4\58c7175e\App_Web_rj5d9n6s.0.cs Line: 0

Stack Trace:


            [NullReferenceException: Object reference not set to an instance of an object.]
   DotNetNuke.UI.Containers.ActionBase.get_ModuleContext() +7
   DotNetNuke.UI.Containers.ActionBase.get_ActionRoot() +30
   DotNetNuke.UI.Containers.ActionBase.OnLoad(EventArgs e) +42

[ModuleLoadException: An error has occurred.]
   DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(String FriendlyMessage, Control ctrl, Exception exc, Boolean DisplayErrorMessage) +402

[PageLoadException: An error has occurred.]
   DotNetNuke.Services.Exceptions.Exceptions.ProcessPageLoadException(Exception exc, String URL) +324
   DotNetNuke.Services.Exceptions.Exceptions.ProcessPageLoadException(Exception exc) +87
   DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(String FriendlyMessage, Control ctrl, Exception exc, Boolean DisplayErrorMessage) +527
   DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(Control ctrl, Exception exc, Boolean DisplayErrorMessage) +192
   DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(Control ctrl, Exception exc) +40
   DotNetNuke.UI.Containers.ActionBase.OnLoad(EventArgs e) +85
   DotNetNuke.UI.WebControls.SolPartActions.OnLoad(EventArgs e) +13
   System.Web.UI.Control.LoadRecursive() +50
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

[PageLoadException: An error has occurred.]
   DotNetNuke.Services.Exceptions.Exceptions.ProcessPageLoadException(Exception exc, String URL) +324
   DotNetNuke.Framework.PageBase. (EventArgs e) +452
   System.Web.UI.Page.HandleError(Exception e) +84
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +6776
   System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +242
   System.Web.UI.Page.ProcessRequest() +80
   System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) +21
   System.Web.UI.Page.ProcessRequest(HttpContext context) +49
   ASP.default_aspx.ProcessRequest(HttpContext context) in c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\root\3340f8e4\58c7175e\App_Web_rj5d9n6s.0.cs:0
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +181
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

Version Information: Microsoft .NET Framework Version:2.0.50727.3634; ASP.NET Version:2.0.50727.3634

Thank you for any help or direction,
Gina

3/21/2014 6:49 PM

Ken Grierson

Joined: 7/18/2009

Posts: 613

Re: Error when going to the Site Management page in 6.02

Hello..
You upgraded DNN to 6.0.2 ?
What version of .Net is your IIS running ?
Besides Site Management are any other Admin or Host pages throwing an error?

You should recycle the IIS Application Pool for your website and in your browser dump cache/cookies
Then retry the page

Ken Grierson
DotNetNuke Corporation
Test Lead

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Server Error in '/' Application.

Object reference not set to an instance of an object.

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