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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Child Portal URL: 404- File or directory not foundChild Portal URL: 404- File or directory not found
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5/15/2014 10:04 AM
 
Tom Heijnen


Joined: 5/15/2014
Posts: 2

Hello all,

Been using a DNN setup on a local server for sometime. Now 'suddenly' I get a 404 error. When I enter the URL of a Child portal called 'Demo'.

So

www.mywebsite.com/dnn gets me to my main portal and



www.mywebsite.com/dnn/demo does give the 404 error and



www.mywebsite.com/dnn/demo/home works again. Normally the .../dnn/demo should also get me there.

Now I created a second child portal called 'testing' and here I have the same issue. .../dnn/testing does throw the error 404 and .../dnn/testing/home works fine.

My assumption is that there is something wrong (gone wrong) with the default settings for a portal. I cannot find any strange changes comparing the DNN directories with a backup of one week old. Likely the wrong settings are somewhere stored in the database.

 

Host/dashboard Host info:



Product:



DNN Platform



Version: 7.2.0



Host GUID: 2A319573-BC02-40AF-A200-CEC46B887C3F



CAS Permissions: ReflectionPermission, WebPermission, AspNetHostingPermission



Data Provider: SqlDataProvider



Caching Provider: FileBasedCachingProvider



Logging Provider: DBLoggingProvider



Html Editor Provider: DotNetNuke.RadEditorProvider



Friendy URL Provider: DNNFriendlyUrl



Friendly URLs Enabled: True



Friendly URL Type: humanfriendly



Scheduler Mode: REQUEST_METHOD



Web Farm Enabled: False



jQuery Version: 1.9.1



jQuery UI Version: 1.10.3

 

Host/dashboard Web Server info:



OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1



Web Server Version: Microsoft-IIS/7.5



.NET Framework Version: 4.0.30319.18444



ASP.NET Identity: IIS APPPOOL\ASP.NET v4.0



Host Name: SA-Server



Physical Path: C:\inetpub\wwwroot\DNN



Site URL: www.sa-svr.nl/DNN



Relative Path: /dnn



Server Time: 5/15/2014 1:37:05 PM

Rgrds, Tom
 
New Post
5/16/2014 3:41 AM
 
Bruce Chapman


www.dnnsoftware.com
Joined: 12/7/2005
Posts: 792
Do you have a backup that you can do a comparison with?

My first guess would be to check the portal alias table and see if there any problems. Do you get any URL related messages in the response headers? (you can check these in most browser debug tools)
 
New Post
5/16/2014 7:29 AM
 
Tom Heijnen


Joined: 5/15/2014
Posts: 2

Hello Bruce,

I checked the PortalAlias table and it has the following entries:

PortalAliasID PortalID HTTPAlias CreatedByUserID CreatedOnDate LastModifiedByUserID LastModifiedOnDate BrowserType Skin CultureCode IsPrimary
1 0 www.mydomain.nl/dnn -1 20-11-2012 09:27:57 -1 05-12-2013 14:00:34 Normal NULL NULL 1
4 1 www.mydomain.nl/dnn/demo 1 22-05-2013 16:00:44 -1 05-12-2013 14:00:34 Normal NULL NULL 1
6 1 www.mydomain.nl/dnn/demo/nl-nl 1 15-05-2014 12:10:13 1 15-05-2014 12:10:13 Normal NULL nl-NL 1
7 2 www.mydomain.nl/dnn/testing 1 15-05-2014 12:15:21 1 15-05-2014 12:17:03 Normal NULL NULL 1

Please note the two first entries have not changed this calender year and the last two have been added yesterday to see if they have the same problem.

Below the source code of the returned page:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml...">

<html xmlns="http://www.w3.org/1999/xhtml">

<head>

<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>

<title>404 - File or directory not found.</title>

<style type="text/css">

<!--

body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}

fieldset{padding:0 15px 10px 15px;}

h1{font-size:2.4em;margin:0;color:#FFF;}

h2{font-size:1.7em;margin:0;color:#CC0000;}

h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}

#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;

background-color:#555555;}

#content{margin:0 0 0 2%;position:relative;}

.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}

-->

</style>

</head>

<body>

<div id="header"><h1>Server Error</h1></div>

<div id="content">

 <div class="content-container"><fieldset>

  <h2>404 - File or directory not found.</h2>

  <h3>The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.</h3>

 </fieldset></div>

</div>

</body>

</html>

Any other suggestions?

Rgrds, Tom
 
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