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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...SQL ExceptionSQL Exception
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7/7/2014 9:42 AM
 
Angela Latham


Joined: 7/7/2014
Posts: 2
Hello, our website just started displaying the following error message on every page.  However, the site looks fine when I log in. Suggestions?
Thanks, Angela

 
 
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7/7/2014 11:02 AM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
you have ran out of space in your sql database, you'll need to either extend the database so it has more space or clear space from existing tables -see http://www.dnnsoftware.com/wiki/page/... for some suggestions (clearing the eventlog is a common practice). You likely also want to check the database is being backed up so that it frees up space - using a simple recovery mode will allow it to minimize the log file sizes.
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7/7/2014 11:39 AM
 
Angela Latham


Joined: 7/7/2014
Posts: 2

Thank you for the suggestions.  I tried to clear the event log, but I get a message that says Your Hosting Provider Has Disabled the Site Log History Feature For Your Website.
 
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7/7/2014 12:32 PM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
please notice that sitelog and eventlog are different things.
you might need to clear all items from your eventlog in Host > SQL by runnging the following statement:
TRUNCATE TABLE {databaseOwner}{objectQualifier}EventLog
This should free up necessary space in your database.
You should check Admin >Event Viewer afterwards frequently to get to notice, whether it grows again.
Check Host > Scheduler, whether the purgeEventlog job is enabled to clear items from eventlog automatically after some days.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

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7/7/2014 12:38 PM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
that refer's to the the sitelog, not the eventlog (admin->event viewer) - the message means the sitelog table has no data which is common as many people use google analytics instead - there will be other table(s) that are consuming all the space, or else it's all taken up as no backups are occurring (you can check this by going to host->dashboard and then clicking "database server"). If backups are running, try the sp_msforeachtable "sp_spaceused '?'" query in host->sql to see what's using all the space
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