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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...New Install 7.3.3 File Manager (Admin Role) not showing files when Host canNew Install 7.3.3 File Manager (Admin Role) not showing files when Host can
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11/25/2014 5:04 PM
 
Phillip Quinlan


Joined: 11/25/2014
Posts: 1

Hi,

I installed a new installation of 7.3.3.

The host user can view the files in file manager, however no admin can.
I upgraded to 7.3.4 and still no luck.
I googled this problem and found the following: Click here for the external link.
I followed this guide and sure enough it solved the problem. The admin (Role Id = 1), (Folder Id = 42) "Root Folder" did not have any data in the "FolderPermission" table at all!
Once I entered in three new rows in the "FolderPermission" table with "PermissionId" 5, 6 & 8 for the root folder, the admin user could suddenly see all of the folders (root and sub folders) in the file manager!

Is this a know problem? What is causing this? Is this a bug? Can this be fixed, if yes, in what version do you think?
I have seen so many bugs with DNN over the last two years and it is getting very frustrating! I won't go into all the other bugs that I have seen, however they are making me hate DNN at the moment.

Thanks guys,

Phill
 
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12/4/2014 2:24 PM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
we've had the occasional report for some permissions problems but noone has provided a step-by-step reproduction. Can you please detail a little bit more - was this a plain 7.3.3 install upgraded to 7.3.4? Did you install any scripts (such as turbodnn) that alter dnn's tables? Did you have any exceptions logged to the eventlog? Were any exceptions logged in the installerlog file ie. Portals\_default\Logs
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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12/4/2014 6:19 PM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
it has been reported a couple of times and usually gets solved, if the host is saving Folder Settings for DNN root and re-syncling Folders hiearchically.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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12/4/2014 8:26 PM
 
Wes Tatters


Wes Tatters's Avatar

Joined: 4/30/2004
Posts: 2155
I saw something like this recently on a new client site.
The site was setup and most of the content loaded while logged in as the initial host account.

When we later created an admin 'Administrator' account and logged on as that user
- most of the folder permissions were not letting the admin user see any of the folders in the portal created by the host account
- even though the account was the site administrator.

We needed to go back in and manual re-assign permissions on all the folders before admin could see them.

Westa
 
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