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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Password Reset ProblemPassword Reset Problem
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12/3/2014 3:37 PM
 
Brad Mason


Joined: 9/17/2014
Posts: 4

I'm having a problem resetting user account passwords.

In DNN7 > User Accounts > Edit User Accounts, Manage Password, Send Password Reset Link.

Here is the email that gets sent:

Dear John Doe,

You have requested a Password Reminder from MySite.

Please login using the following information:

Website Address: www.mysite.com

Username:   johndoe

Password:

Sincerely,

 

MySite

 

 *Note: If you did not request a Password Reminder, please disregard this Message.

 

The password does not show for the user and the password reset link just points to the homepage.

Can anyone tell me how to fix this?
 
New Post
12/3/2014 4:46 PM
 
Mike Ryckman


Joined: 4/17/2011
Posts: 519

I think I know what happened.

When DNN changed to using a password reset link (rather than emailing the password in clear text), the token changed. If you'd changed the language entry, then it wouldn't have been overridden when you upgraded. 

To fix it, you want to find the password reset reminder text in your global resources file and change the password token to this:

http://[Portal:URL]/default.aspx?ctl=PasswordReset&resetToken=[Membership:PasswordResetToken]

Hope this helps,

Mike
 
New Post
12/3/2014 5:31 PM
 
Brad Mason


Joined: 9/17/2014
Posts: 4

Thanks Mike. Can you tell me where this file is located?

 
 
New Post
12/4/2014 7:10 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
Brad, please enter Language Editor in Admin > Languages, by clicking the pen in the language roster, column Host or Site.
File GlobalResources.resx will be displayed already on startup.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
12/4/2014 10:15 AM
 
Brad Mason


Joined: 9/17/2014
Posts: 4

Thanks! I updated the following Resource Name and that resolved issue.

 Resource Name: EMAIL_PASSWORD_REMINDER_BODY.Text
 
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