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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Web Host Moved Site - All I get is a white screen now - Web Host Moved Site - All I get is a white screen now -
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1/24/2015 7:15 PM
 
doug devore


Joined: 1/24/2015
Posts: 14

Hello all-

My webhost moved my site today and has caused it to stop responding.  It does nothing.  Just a white\blank screen (view source - nothing). 

If I try something like this www.shawneeforest.com/error.aspx it will throw an error in the event log saying page does not exist.  I can only access the event log via SQL server management studio ([event_log table]).  

How to I start troubleshooting this problem? 

Version is 7.0.6
ASP.NET Version is 4.5+ integrated pipline

 
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1/25/2015 4:27 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
are you able to access static files?
Are you able to browse /install/install.aspx (should present a blank page)
Be careful, if the install wizard shows up, do not continue, you might affect your data.
Check both uncommented connection strings in web.config file, they need to point to your database, if it has moved as well.
If the Domain Name has changed, you need to adjust entries in PortalAlias table in the database.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
1/25/2015 8:55 AM
 
Robert Hanson


Joined: 9/2/2008
Posts: 207

It's working here in PA.
 
New Post
1/25/2015 2:33 PM
 
doug devore


Joined: 1/24/2015
Posts: 14

Early this AM - a config file was used from a known working DNN on that server and copied over.  Changed the connection string and now its working.  The only problem is, now I cannot login.  I have a feeling its because of the security keys.  I am going to try and compare the two config files and see if I can figure out whats wrong.

 

 

 
 
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1/25/2015 3:00 PM
 
doug devore


Joined: 1/24/2015
Posts: 14
I can get access to the "admin" account, but not the host account. Any ideas?
 
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