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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsUsers OnlineUsers OnlineNot Clearing the visitors countNot Clearing the visitors count
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2/19/2015 4:11 PM
 
Y Ma


Joined: 3/6/2009
Posts: 425

Using this module on DNN 7.4.0

The visitors count is not clearing even the site do not have visitors. (I can see this in the Google Analytics Real-Time Overview). The online users are also clearing after a long time I think. This is not clearing for the manual run of the users online schedule in the schedule too. .

Please can you advise for this?

Is there a new release for this module? I am using UsersOnline 5.1.0 module.

What would be the solution for my issue?

Please help. Thank You!
 
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2/19/2015 6:34 PM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
you need to make sure, the purge users online scheduler job is running frequently - if I remember correctly, it has shown an issue on your site.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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2/19/2015 10:59 PM
 
Y Ma


Joined: 3/6/2009
Posts: 425
Hi Sebastian,

How I can find if its working well?
I opened this schedule and run manually.
It's running and not giving errors.

Not sure it's running properly.
I think no.
how can I run this?

May be it is not running properly.

Please can you help me?

Thanks you.
 
New Post
2/25/2015 4:38 AM
 
Y Ma


Joined: 3/6/2009
Posts: 425
Hi Sebastian,

I checked the module settings and it says
Module Status - Users Online is currently disabled in the Scheduler.

But I checked the Scheduler and it has enabled. Check the database schedule table. The Enabled field is "True"

How can I fix this?
The total visitors count and the online user count is totally wrong now.

Please help me.

Thank You!
 
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