I'm helping a new user log in for the first time, but they aren't seeing the DNN toolbar. The same thing happened to me the first time I tried logging in and I'm not sure what finally got the editing tools to show up. Our version of DNN is probably out of date, but I'm not in the position to update it at the moment.

They're on a Mac running Chrome, but they also tried Safari. We've tried a hard refresh, waiting a day and clearing out the cookies but none of that worked.

Any tricks?

Thank you for your reply, I was thinking it may be something like that but I'm not familiar enough with DNN to know where to find if they can edit or not. I clicked on the user and didn't see any obvious toggles. Is the default that they can edit?

if the user shouldn't be able to administrate the current website, but manage content on selected pages only, you just need to enter settings of these pages and grant edit permission to the user (or a dedicated role you created for a number of users with similar permission level).

---

Cheers from Germany,
Sebastian Leupold

   

Speed up your DNN Websites with TurboDNN