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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Apparently fat fingered a page delete and not get error 500 on any accessApparently fat fingered a page delete and not get error 500 on any access
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1/27/2017 2:53 PM
 
don Vickers


www.ExcellentSystems.us
Joined: 12/26/2005
Posts: 68

I have been configuring a DNN site for a local club and had created a page named Admin which was confusing so I went into page management and tried to rename it to something less confusing.

 

I received an error about a name mismatch or something along those lines so I decided I would just delete the page.  I am GUESSING I deleted the standard Admin page but it is still shown in the TABS table as not deleted - in fact none of the rows appear deleted.

 

Any access to the site failed with a 500 error.

 

Is there any way to diagnose and, more importantly, correct the fault?

 

Thanks a lot,

don
 
New Post
1/28/2017 1:47 PM
 
don Vickers


www.ExcellentSystems.us
Joined: 12/26/2005
Posts: 68
The site works until you log in. As soon as you log it fails with the HTTP 500 error. I turned on detailed IIS messages which only replaced the 500 display with “DNN Error”

I see virtually no clues in the EventLog or ExceptionEvents tables. I don’t see any entries in the Tabs missing or marked as deleted.
 
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1/28/2017 4:13 PM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
Don,
please check vw_eventlog for details of the error.
which page did you delete? //admin of portal 0?`
Which DNN version are you running?
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
1/28/2017 8:46 PM
 
don Vickers


www.ExcellentSystems.us
Joined: 12/26/2005
Posts: 68
Sebastian,

I have looked through the Eventlog table and don’t see anything that I can understand that might be helpful – to me. I see the entry for a successful login followed by 6 PAGE_LOAD_EXCEPTION entries. I would have thought there would be clues in one of the entries but, if it is there, it is going over my head. I have dumped the text from these rows from the table at the end of this reply just in case it might prove helpful to you.

I THOUGHT I was working on and subsequently deleted ‘my’ Admin page rather than //admin. I have compared the entries in the Tabs table to a working site and don’t see any differences other than ‘my’ Admin page has a True in the IsDeleted column. This seems to confirm that I was working on that page. I did set the IsDeleted to False but the page load still fails.

As always, thanks for your help,
don

LogGUID LogTypeKey LogConfigID LogUserID LogUserName LogPortalID LogPortalName LogCreateDate LogServerName LogProperties LogNotificationPending LogEventID ExceptionHash
0924b1e0-462b-4b76-91e5-dd1bb51c8706 LOGIN_SUPERUSER 99 1 host 0 Tampa Rowing Club 1/27/17 16:07 carnation IP47.199.242.206 NULL 320 NULL
8f6e5f7e-f7f5-4f2f-89c7-87f01abc65ad PAGE_LOAD_EXCEPTION 6 NULL host 0 Tampa Rowing Club 1/27/17 16:07 carnation AbsoluteURL/Default.aspxDefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUIDa465a082-2d33-494a-91e1-b3cf4b4a7c0b NULL 321 mWfAq/bWrrMiLIhC9CF6DQ==
a003d733-10e8-4196-8208-d953d5f81946 PAGE_LOAD_EXCEPTION 6 NULL host 0 Tampa Rowing Club 1/27/17 16:07 carnation AbsoluteURL/Default.aspxDefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUIDea189359-f33e-4a7d-bb24-47eba67855ac NULL 322 J099w16BRbeEcYOhHKDKNw==
dfc0f80b-e749-48ae-86c1-a2a91de38eec PAGE_LOAD_EXCEPTION 6 NULL host 0 Tampa Rowing Club 1/27/17 16:07 carnation AbsoluteURL/Default.aspxDefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUIDb3e9b9d2-54a7-480c-8c62-a7022a20bbaa NULL 323 sNJN4PxWDnzuQRatkAxyUg==
276ec6cc-b06e-4620-8692-d28cb2cce9a6 PAGE_LOAD_EXCEPTION 6 NULL host 0 Tampa Rowing Club 1/27/17 16:07 carnation AbsoluteURL/Default.aspxDefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUID465e3d1a-4eed-433c-b4a8-afd8448bf590 NULL 324 nkDGDeZ5whHRsfeTiiaxKg==
c2c2faf0-291a-4595-b0d8-643f02df02de PAGE_LOAD_EXCEPTION 6 NULL host 0 Tampa Rowing Club 1/27/17 16:07 carnation AbsoluteURL/Default.aspxDefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUID16d4edf3-8d6d-45df-b031-ff532ac65a20 NULL 325 iv9477RRXiZ6BnefwJ7yEg==
42e2edf5-9485-4d80-a0b8-997462815f87 PAGE_LOAD_EXCEPTION 6 NULL host 0 Tampa Rowing Club 1/27/17 16:07 carnation AbsoluteURL/Default.aspxDefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUID136e5088-8780-450e-a211-495b70b0274e NULL 326 iv9477RRXiZ6BnefwJ7yEg==
8794f880-1874-4934-aa03-46d7a2db901f WEBSERVER_UPDATED 112 NULL NULL NULL NULL 1/28/17 7:47 carnation Server UpdatedcarnationIISAppName/LM/W3SVC/1706/ROOTLast Activity Date1/28/2017 7:47:45 AM NULL 327 NULL
125877cc-42ed-48ac-b07a-b15a615c19f5 APPLICATION_START 1 NULL NULL NULL NULL 1/28/17 7:47 carnation NULL 328 NULL
 
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1/29/2017 1:37 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
Don,
please report records from view vw_eventlog, otherwise necessary information is missing.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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