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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...After upgrading to 9.1.1 search for message recipient throws errorAfter upgrading to 9.1.1 search for message recipient throws error
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12/14/2017 11:33 AM
 
Quinten Questel

Joined: 7/26/2004
Posts: 8

When I try to compose a message in messaging and type in the Send To box I get the following error message: "An error occurred while getting suggestions:Internal Server Error"

This worked fine in 9.0.2

I have .Net 4.5 installed. Any suggestions?

 

 
 
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12/16/2017 7:10 AM
 
Chris Hammond


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www.christoc.com
Joined: 1/14/2003
Posts: 7319
Can you check the Exceptions table in the database to see if you're getting any errors logged there?

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
12/16/2017 9:27 AM
 
Quinten Questel

Joined: 7/26/2004
Posts: 8
I am seeing two entries:

First:

ExceptionHash Message StackTrace InnerMessage InnerStackTrace Source
+6uaIYRhq7RilJg4itlmJOn/ypQ= Unable to create Lucene writer (lock file is in use). Please recycle AppPool in IIS to release lock. at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.get_Writer()
at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.Delete(Query query)
at DotNetNuke.Services.Search.Internals.InternalSearchControllerImpl.DeleteSearchDocumentInternal(SearchDocument searchDocument, Boolean autoCommit)
at DotNetNuke.Services.Search.Internals.InternalSearchControllerImpl.DeleteSearchDocumentsByModule(Int32 portalId, Int32 moduleId, Int32 moduleDefId)
at DotNetNuke.Services.Search.SearchDataStore.StoreSearchItems(SearchItemInfoCollection searchItems)
at DotNetNuke.Services.Search.SearchEngine.IndexContent()
at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork() The process cannot access the file 'C:\inetpub\wwwroot\CAIntranet\App_Data\Search\write.lock' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalDelete(String path, Boolean checkHost)
at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.get_Writer() DotNetNuke


Second:

ExceptionHash Message StackTrace InnerMessage InnerStackTrace Source
zyGXqGoZF+otxtdP3MunQ58LNoU= Access to the path 'C:\inetpub\wwwroot\CAIntranet\App_Data\Search\write.lock' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalDelete(String path, Boolean checkHost)
at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.get_Writer()
at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.Delete(Query query)
at DotNetNuke.Services.Search.Internals.InternalSearchControllerImpl.DeleteSearchDocumentInternal(SearchDocument searchDocument, Boolean autoCommit)
at DotNetNuke.Services.Search.Internals.InternalSearchControllerImpl.DeleteSearchDocumentsByModule(Int32 portalId, Int32 moduleId, Int32 moduleDefId)
at DotNetNuke.Services.Search.SearchDataStore.StoreSearchItems(SearchItemInfoCollection searchItems)
at DotNetNuke.Services.Search.SearchEngine.IndexContent()
at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork() NULL NULL mscorlib
 
New Post
12/16/2017 9:30 AM
 
Quinten Questel

Joined: 7/26/2004
Posts: 8

Hi... I am seeig these two entries in the database:

First:

ExceptionHash Message StackTrace InnerMessage InnerStackTrace Source

+6uaIYRhq7RilJg4itlmJOn/ypQ= Unable to create Lucene writer (lock file is in use). Please recycle AppPool in IIS to release lock.    at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.get_Writer()

   at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.Delete(Query query)

   at DotNetNuke.Services.Search.Internals.InternalSearchControllerImpl.DeleteSearchDocumentInternal(SearchDocument searchDocument, Boolean autoCommit)

   at DotNetNuke.Services.Search.Internals.InternalSearchControllerImpl.DeleteSearchDocumentsByModule(Int32 portalId, Int32 moduleId, Int32 moduleDefId)

   at DotNetNuke.Services.Search.SearchDataStore.StoreSearchItems(SearchItemInfoCollection searchItems)

   at DotNetNuke.Services.Search.SearchEngine.IndexContent()

   at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork() The process cannot access the file 'C:\inetpub\wwwroot\CAIntranet\App_Data\Search\write.lock' because it is being used by another process.    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

   at System.IO.File.InternalDelete(String path, Boolean checkHost)

   at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.get_Writer() DotNetNuke

 

Second:

ExceptionHash Message StackTrace InnerMessage InnerStackTrace Source

zyGXqGoZF+otxtdP3MunQ58LNoU= Access to the path 'C:\inetpub\wwwroot\CAIntranet\App_Data\Search\write.lock' is denied.    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

   at System.IO.File.InternalDelete(String path, Boolean checkHost)

   at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.get_Writer()

   at DotNetNuke.Services.Search.Internals.LuceneControllerImpl.Delete(Query query)

   at DotNetNuke.Services.Search.Internals.InternalSearchControllerImpl.DeleteSearchDocumentInternal(SearchDocument searchDocument, Boolean autoCommit)

   at DotNetNuke.Services.Search.Internals.InternalSearchControllerImpl.DeleteSearchDocumentsByModule(Int32 portalId, Int32 moduleId, Int32 moduleDefId)

   at DotNetNuke.Services.Search.SearchDataStore.StoreSearchItems(SearchItemInfoCollection searchItems)

   at DotNetNuke.Services.Search.SearchEngine.IndexContent()

   at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork() NULL NULL mscorlib
 
New Post
12/21/2017 2:21 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
please check file system permission.
also make sure that files are not blocked by background processes like backup or virus scan.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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