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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Admin Newsletter does not send with BCC methodAdmin Newsletter does not send with BCC method
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8/10/2006 1:58 PM
 
Jeff Jones

Joined: 2/20/2006
Posts: 52

Using DNN 4.0 at WebHost4Life.

When I send a newsletter using the BCC send method, it reports that the message was sent, but noone receives messages. If I use the TO: Personal... send method, everyone receives their email.

Am I doing something wrong?

Is the Newsletter functionality broken?

Is this somehow a setting at my host provider has disabled? You would think they would allow BCC and disable the other method due to the load it creates.

Any ideas?

Jeff

Jeff
 
New Post
8/10/2006 2:23 PM
 
yannick kiekens

www.purplebox.be
Joined: 9/13/2004
Posts: 192
It is probably the WebHost4Life mail server that doesn't want to send the BCC mail because one or more e-mail adresses aren't valid
Edit your Skin.xml and Container.xml files with:
Yannick's SXE
 
New Post
8/11/2006 10:46 AM
 
Jeff Jones

Joined: 2/20/2006
Posts: 52

I can say that it isn't because of an invalid email address. I just put in my own email address (no roles selected) and it still fails.

[Rant On] As is typical with WebHost4Life support, their response is to point the finger someplace else. They say that the problem is a bug with DNN. This is their typical style. They did no investigation and have no data to back up this claim, they just take all support tickets and put the burden someplace else. Honestly, their support is horrible. They do not ever take ownership of a problem. [Rant Off]

Can anyone give me some pointers to attempt to troubleshoot this myself and find where the problem lies?

Thanks

Jeff
 
New Post
8/23/2006 5:57 PM
 
Brian Howard

Joined: 12/28/2004
Posts: 146
I have a problem which could be related..... I am using DNN 3.3.4 and have noticed, that if I have just a role selected for the email it goes fine..... however, if i have anything in the text box where you put in email addresses, it says it sent and the bulk mail notice shows it sent, but it is never actually sent.....  don't know what the problem is, but i really need an answer....
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Admin Newsletter does not send with BCC methodAdmin Newsletter does not send with BCC method


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