look on Snowcovered there are 2 i believe

http://snowcovered.com

Check out SigmaPro (http://www.sigmaprodraconis.com/) by OnyakTech (www.OnyakTech.com)

SigmaPro Draconis v5.0 is a highly customizable enterprise DNN Module that has been around since DotNetNuke 1.0.  Thousands of people all over the world are using SigmaPro to manage business critical data for several departments from just one module.   Users range from weekend hobbyist to corporations and non-profit organizations.

Installation and setup of SigmaPro is easy with the Help Desk add-on module ( included ) and Configuration Files ( Download Free From the Repository on www.OnyakTech.com ).  You can even load in sample projects ( also found in the Repository ).

SigmaPro Draconis is perfect for...

• -Help Desks
• -Projects
• -Software Support & Releases
• -CRM (Customer Relationship Management)
• -Incident Tracking
• -Knowledge Base
• -Time Tracking
• -File Revision Management
• -Configuration Item Storage & Tracking
• -and anything else ticket based.

We Use SigmaPro Draconis ourselves for our own Projects and Customer Support.

New Features (Click Links for Screen Shots):

• -Full Localization with online help on every field

• -Team Members can now view the Requesters Profile from within each ticket/task

• -Detailed History Log

• -Team Members can now see All Tickets/Tasks while limiting the view for end-users to just their created items.

• -Host and Administrators can now view All Items in All Projects

• -Menu's are now secured by DNN Role. Display a different Menu based on the DNN Role

• -Different Email Templates can now be created for each project

• -Email Notifications can now be sent to everyone on the Assigned Team when items are first created

• -You can now specify the fields you want displayed but not editable to non-team members

• -Add Custom Forms to extend the functionality even farther

• -and more...

THIS PACKAGE NOW INCLUDES SigmaPro Help Desk module, a simple user interface add-on for SigmaPro. 

Also includes Members Area Access.  Includes current minor releases, members forums and help videos and support.