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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Cannot login after upgradeCannot login after upgrade
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10/24/2006 5:30 AM
 
Leo Staalman

Joined: 3/23/2006
Posts: 27
Heya,
I just updated my DNN 4.0.3 installation to 4.3.5, but now I can't login with any of my user anymore . If i try to retrieve my pw it says 'There was an error retrieving your password. No password was sent', what can be the problem? The DB connection is working propper ('cause it is updating the number of tries) and I'm not lockedout (IsLockedOut = false for all users in the aspnet_membership table).
Greetz,
Leo
 
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10/24/2006 12:10 PM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
make you keep your encryption keys from previously used web.config!
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
11/5/2006 6:12 PM
 
john herd

Joined: 6/14/2004
Posts: 91

I had exactly the same problem after upgrading from 4.3.4 to 4.3.5. However I made the mistake of not changing my encryption keys before I accessed the site for the first time after the upgrade. Then, when I realised I couldn't log in even as host I went back and copied the encryption keys from the old web.config. But it didn't fix anything.

However I then realised that I had changed the minimum password length from 7 to 6 in the old web.config and forgotten to fix it in the new one. So I changed it, stopped and restarted IIS (I'm running an intranet) and everything is OK now.
 
New Post
11/15/2006 4:00 PM
 
Dirk Decher


Joined: 5/10/2003
Posts: 11
Sorry for this stupid question.

Can I do anything if I have lost my machinekey? I have a backup of my database, but the computer had a crash. So my website will show fine now but .... no way to login.

As the website was a long time running without problem I'm not shure about the password. Is there a way to recover the password?

If I try to resend my passwort I receive the errormessage " There was an error retrieving your password"

best regards for your assistant.

Dirk
 
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11/16/2006 12:41 AM
 
john herd

Joined: 6/14/2004
Posts: 91

Did you completely lose your original web.config? If not, and it is for the current version you were running I think the keys will work. But if you have completely lost it maybe this will help, Leupold posted it before in answer to a similar query.

http://www.deutschnetnuke.de/tabid/183/Default.aspx

Good luck
 
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