Check you have uploaded the skin correctly- Often when we purchase things we don't look inside the zip file and find there are different files in there.

You need to make sure when you upload skins they are not zips within zips.. they will upload but that's about it.  I have a video under the videos link that explains some of the basics, including the common errors.

You don't need to be a progammer to fix this common problem, and I'm pretty confident that it won't take too long to fix.

Nina Meiers

aah ok - that's different - do you have ftp access? That's generally the only way to fix up broken skins - what I do is get the default skins that I know work, I then rename them to the problem skin file I uploaded and then I overwrite them - even if they look bad, it just means that I can get access to the skin file again.

It seems to me, that perhaps the skin might have a problem itself - sorry for not reading this closer.

Nina Meiers