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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsHelpHelpHow I got the Help module (2.0.4) to work !How I got the Help module (2.0.4) to work !
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3/23/2007 2:11 PM
 
ecold

Joined: 3/8/2007
Posts: 27
Disreguard, I'm an idiot. How I missed the categoriy module thingy is beyond me. Hope no one wasted there time on this.
 
New Post
9/30/2007 12:43 AM
 
Gary Zimmermann

www.BlueDiscusSystems.com
Joined: 3/29/2004
Posts: 7

I am on DNN 4.5.5 and trying to use Help 3.00.01. It seems like it should be simple, but either there's a serious bug or I am just missing something that is not intuitive or obvious (or I am an idiot).

I can't get the Help module to recognize "any" categories. I entered a couple of categories to test out, but then when I go to the Help Module Settings in the Help module, there is nothing listed in the Category drop down list. I deleted the modules and started from scratch, but just got to the same problem. For the tests, I only have these two modules (Help and its Categories tree) plus a simple Text/HTML module (for notes) on the page. 

Of course, I get this displayed in the Help module:
There are no category modules in this page. Please add a category module to the page and assign it using module settings.

When I try to add a tutorial, there is not even a drop down or text box for input for Category, just the Category label. 

This is very frustrating. I would appreciate any insight so that I can use this instead of developing one myself.
 
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9/30/2007 3:07 PM
 
Gary Zimmermann

www.BlueDiscusSystems.com
Joined: 3/29/2004
Posts: 7

Additional info on my same problem:

I thought I would try Update in the Help Module Settings, even though it did not recognize any Categories. But this resulted in:

Error: Module is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(PortalModuleBase ctrlModule, Exception exc) at DotNetNuke.Modules.Help.Settings.UpdateSettings() at DotNetNuke.Modules.Admin.Modules.ModuleSettingsPage.cmdUpdate_Click(Object Sender, EventArgs e) --- End of inner exception stack trace ---

When I went back to the page, the following was displayed "under" (not in) the Help module:

Unhandled error loading module.
DotNetNuke.Services.Exceptions.ModuleLoadException: Unhandled Error Adding Module to ContentPane ---> System.InvalidCastException: Conversion from string "" to type 'Integer' is not valid. ---> System.FormatException: Input string was not in a correct format. at Microsoft.VisualBasic.CompilerServices.Conversions.ParseDouble(String Value, NumberFormatInfo NumberFormat) at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value) --- End of inner exception stack trace --- at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value) at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(Object Value) at DotNetNuke.Modules.Help.Help.get_ModuleActions() at DotNetNuke.Entities.Modules.PortalModuleBase.LoadActions() at DotNetNuke.Entities.Modules.PortalModuleBase.get_Actions() at DotNetNuke.UI.Skins.Skin.ProcessActionControls(PortalModuleBase objPortalModuleBase, Control objContainer) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---

At this point, no container menus (actions) are displayed or accessible, so I cannot even try to get back to the settings.

I hope the above info helps to recognize and solve this problem. I am still dead in the water with this.
 
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4/16/2008 8:09 AM
 
Philip Beadle


Joined: 1/7/2003
Posts: 1822

Thats very strange as the Help settings will pick up any category modules on the page and lsit them in teh drop down list.  If you add a ewn page, add a help module and then go straight to the settings what happens?

Philip Beadle - Employee
 
New Post
11/11/2010 6:05 PM
 
Good Hope


Joined: 6/29/2010
Posts: 6
I have DNN 5.5.1 and Help module does not work. The dropdownlist does not appear when you try to create a tutorial. I tried everything, even I started a new DNN 5.5.1 installation. I think Help module does not work for DNN 5.5.1.
 
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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsHelpHelpHow I got the Help module (2.0.4) to work !How I got the Help module (2.0.4) to work !


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