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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Login module load warningLogin module load warning
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1/28/2008 5:03 AM
 

Hi,

Now I have problem with Logout, when I click Logout I get the following error.  Anyone encountered this problem?  Got solution for this, please do post it here.  Thanks.

An error has occurred.
Error: Account Logout is currently unavailable.

 
New Post
1/28/2008 9:43 AM
 

1. log in using the host account
2. go to the Host->SQL page
3. type the following in the text box and click on the Execute link

select * from authentication

4. look at the row where AuthenticationType = 'DNN'.
5. make sure the LoginControlSrc is equal to "DesktopModules/AuthenticationServices/DNN/Login.ascx"
6. make sure the LogoffControlSrc is blank 
7. if the LogoffControlSrc is not blank, type the following in the text box and click on the Execute link

update authentication set LogoffControlSrc = '' where AuthenticationType='DNN'

that should fix your logoff problem

 

 

 
New Post
1/28/2008 8:41 PM
 

Hi Steve,

Thanks for your response.

the LogoffControlSrc is already blank.  Following is the result of the SQL.  Why the PackageID=-1? Is that causing the problem?


AuthenticationID PackageID AuthenticationType IsEnabled SettingsControlSrc LoginControlSrc LogoffControlSrc
1 -1 DNN True DesktopModules/AuthenticationServices/DNN//Settings.ascx DesktopModules/AuthenticationServices/DNN//Login.ascx  
2 1 LiveID True DesktopModules/AuthenticationServices/LiveID/Settings.ascx DesktopModules/AuthenticationServices/LiveID/Login.ascx DesktopModules/AuthenticationServices/LiveID/Logoff.ascx
3 2 OpenID True DesktopModules/AuthenticationServices/OpenID/Settings.ascx DesktopModules/AuthenticationServices/OpenID/Login.ascx  
 

Following is the error when I click logout.

Error: Account Logout is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at System.Web.UI.TemplateControl.LoadControl(IWebObjectFactory objectFactory, VirtualPath virtualPath, Type t, Object[] parameters) at System.Web.UI.TemplateControl.LoadControl(Type t, Object[] parameters) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---

 
New Post
1/29/2008 7:24 AM
 

If you're note using the other providers, try setting them to False, so only the DNN provider is Enabled

 
New Post
1/30/2008 2:41 AM
 

Hi Steve,

I made the other provider isEnabled status False and still no luck.

In my portal, when I click Logout I'm redirected to http://xxx.yyyy.com/Programs/tabid/2494/ctl/Logoff/language/en-US/Default.aspx and that page displays the error message.

In another portal where the logout works, when the Logout link is clicked, it is just pointed back to the default home page.

Do you have any clues, why in my portal it is pointed to Logoff control?  How to resolve this.

Thankyou.

 

 

 
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