Just in case anyone was wondering  , I was able to resolve this by manually deleting the entries from the database directly.  If I recall there were four tables involved.  If anyone has this problem and would like me to look them up and post them here I’d be happy to.

This is a pretty old thread but I need help with this as well.  I am using dnn v3.2.2 and getting the same errors.

 set up a new portal and when I attempt to delete it i get the below error. Any suggestions on what is going on?

Error: Site Settings is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index ---> System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index at System.Collections.ArrayList.get_Item(Int32 index) at DotNetNuke.Modules.Admin.PortalManagement.SiteSettings.cmdDelete_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---


I alos just discovered that I get the following error when I attempt to add a Portal Alias.

Error: Portal Aliases is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Violation of UNIQUE KEY constraint 'IX_PortalAlias'. Cannot insert duplicate key in object 'PortalAlias'. The statement has been terminated. ---> System.Data.SqlClient.SqlException: Violation of UNIQUE KEY constraint 'IX_PortalAlias'. Cannot insert duplicate key in object 'PortalAlias'. The statement has been terminated. at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream) at System.Data.SqlClient.SqlCommand.ExecuteScalar() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteScalar(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteScalar(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteScalar(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Data.SqlDataProvider.AddPortalAlias(Int32 PortalID, String HTTPAlias) at DotNetNuke.Modules.Admin.Portals.EditPortalAlias.cmdUpdate_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---

Anyone have any suggestions?

Hi,

I had this similar problem. Couple of options I tried but all failed. What I found was if you try on a higher spec machines it works fine. I believe that could be the answer.

if you want to delete the child portal that had similar problem, you need to do the followin things

on IIS

1. Delete the child portal directoy (portal name). Contains Default.aspx file

2. Delete the child portal directory under _default/portalid. Contains images.

on SQL Server

1. Delete from portal table for the child portal.

it will throw up some foriegn key constraints error. follow those errors and delete the data from relevant tables for the portal.

2. Delete from UserRoles for the portal

3. Delete from Users (administrator account for the portal)

4. from aspnet_users. try deleting the administrator for the portal and you will get foreign key constraints error. follow those errors and delete from appropriate table.

Thanks

Chocks