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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Linking to internal files on site no longer working...Linking to internal files on site no longer working...
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3/14/2011 3:13 PM
 
Chris Hessman


Joined: 7/30/2010
Posts: 12
Hello,

Recently we had to uninstall the iFinity URL Master module due to a configuration problem with the module. After the uninstallation, however, links to internal documents no longer works. The documents are still accessible via the file manager, however.

I tried the following:

1). Restarted the physical system.

2). Disabled the Friendly URL service as built-in by DNN

3). Re-enabled it after checking with the service disabled.

4). Checked the permissions on each of the folders.

And none of these steps work.

What do we need to do to get this working again?

Thanks.
Regards,
Christopher Koeber

 
New Post
3/15/2011 11:57 AM
 
Chris Hessman


Joined: 7/30/2010
Posts: 12
I found out an important item here. The problem only occurs on documents like pdfs, word documents, xml files, etc. Images and CSS docs come up fine. Where can I check to make sure that documents can be served? In DNN I already checked the "Allowable File Extensions:" under host settings and everything is fine there. Thanks. Regards, Christopher Koeber
 
New Post
3/15/2011 1:12 PM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253
When you say "links to internal documents no longer works" are you receiving an error such as a 404 - resource not found?

Have you checked the Admin-->Event Viewer for related errors that might have been logged?

Please post to this forum thread the url(s) that generate any errors that you are seeing.

What version of DNN is installed? Have you recently upgraded ASP.Net versions to 4.0?

Also, please post the <modules> and <handlers> and the <httpModules> and <httpHandlers> sections from the site's web.config file.
Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
New Post
3/15/2011 1:52 PM
 
Chris Hessman


Joined: 7/30/2010
Posts: 12

On your first question, the answer is yes, I am seeing the 404 - Resource not found message.

I will post the event viewer messages below.

I am using DNN version 5.06.01 and ASP.NET version 4.0

The requested sections of the web.config file will be posted below as well. Thanks:


Event Viewer Logs:

AssemblyVersion: 5.6.1
PortalID: 0
PortalName: Wesley Theological Seminary
UserID: 1
UserName: host
ActiveTabID: 615
ActiveTabName: Student Forms
RawURL: /Providers/HtmlEditorProviders/CKEditor/Browser/Browser.aspx?Type=Link&tabid=615&porid=0&CKEditor=dnn_ctr3075_EditHTML_txtContent_txtContent&CKEditorFuncNum=4&langCode=en
AbsoluteURL: /Providers/HtmlEditorProviders/CKEditor/Browser/Browser.aspx
AbsoluteURLReferrer: http://www.wesleyseminary.edu/Providers/HtmlEditorProviders/CKEditor/Browser/Browser.aspx?Type=Link&tabid=615&porid=0&CKEditor=dnn_ctr3075_EditHTML_txtContent_txtContent&CKEditorFuncNum=4&langCode=en
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.133 Safari/534.16
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: bcc6eeb3-d0ec-43bd-b5e4-4a7f53bfabf5
InnerException: Exception of type 'System.Web.HttpUnhandledException' was thrown.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.IO.__Error.WinIOError
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\inetpub\wwwroot\Portals\0\Dining Hall\'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.CommonInit() at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler) at System.IO.DirectoryInfo.InternalGetFiles(String searchPattern, SearchOption searchOption) at WatchersNET.CKEditor.Browser.Browser.GetFiles(String sDir) at WatchersNET.CKEditor.Browser.Browser.ShowFilesIn(String dir) at Telerik.Web.UI.RadTreeView.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace --- at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
Source:
Server Name: WTS-WEBSERVER

Config File: Modules:

<modules runAllManagedModulesForAllRequests="true">
<add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" preCondition="managedHandler" />
<add name="RequestFilter" type="DotNetNuke.HttpModules.RequestFilter.RequestFilterModule, DotNetNuke.HttpModules" preCondition="managedHandler" />
<add name="UrlRewrite" type="DotNetNuke.HttpModules.UrlRewriteModule, DotNetNuke.HttpModules" preCondition="managedHandler" />
<add name="Exception" type="DotNetNuke.HttpModules.Exceptions.ExceptionModule, DotNetNuke.HttpModules" preCondition="managedHandler" />
<add name="UsersOnline" type="DotNetNuke.HttpModules.UsersOnline.UsersOnlineModule, DotNetNuke.HttpModules" preCondition="managedHandler" />
<add name="DNNMembership" type="DotNetNuke.HttpModules.Membership.MembershipModule, DotNetNuke.HttpModules" preCondition="managedHandler" />
<add name="Personalization" type="DotNetNuke.HttpModules.Personalization.PersonalizationModule, DotNetNuke.HttpModules" preCondition="managedHandler" />
<add name="Analytics" type="DotNetNuke.HttpModules.Analytics.AnalyticsModule, DotNetNuke.HttpModules" preCondition="managedHandler" />
<add name="CuteEditor.UploadModule" type="CuteEditor.UploadModule,CuteEditor" />
<add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI" preCondition="managedHandler" />
<add name="Licensing" type="DotNetNuke.Professional.HttpModules.LicenseValidatorModule, DotNetNuke.Professional" preCondition="managedHandler" />
<add name="OutputCaching" type="DotNetNuke.Professional.HttpModules.OutputCache.OutputCacheModule, DotNetNuke.Professional" preCondition="managedHandler" />
<add name="Compression" type="DotNetNuke.HttpModules.Compression.CompressionModule, DotNetNuke.HttpModules" preCondition="managedHandler" />
</modules>


Handlers:

<handlers>
<remove name="WebServiceHandlerFactory-Integrated" />
<add name="LogoffHandler*" path="Logoff.aspx" verb="*" type="DotNetNuke.Services.Authentication.LogOffHandler, DotNetNuke" preCondition="integratedMode" />
<add name="RSSHandler" path="RSS.aspx" verb="*" type="DotNetNuke.Services.Syndication.RssHandler, DotNetNuke" preCondition="integratedMode" />
<add name="LinkClickHandler" path="LinkClick.aspx" verb="*" type="DotNetNuke.Services.FileSystem.FileServerHandler, DotNetNuke" preCondition="integratedMode" />
<add name="CaptchaHandler" path="*.captcha.aspx" verb="*" type="DotNetNuke.UI.WebControls.CaptchaHandler, DotNetNuke" preCondition="integratedMode" />
<add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
<add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
<add name="ScriptResource" verb="GET,HEAD" path="ScriptResource.axd" preCondition="integratedMode" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
<add name="UserProfilePageHandler" verb="*" path="User.aspx" type="DotNetNuke.Services.UserProfile.UserProfilePageHandler, DotNetNuke" preCondition="integratedMode" />
<add name="SitemapHandler" path="Sitemap.aspx" verb="*" type="DotNetNuke.Services.Sitemap.SitemapHandler, DotNetNuke" preCondition="integratedMode" />
<add name="RadProgressHandler" verb="*" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.Upload.RadUploadProgressHandler, Telerik.Web.UI" preCondition="integratedMode" />
<add name="Telerik.Web.UI.WebResource" verb="*" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource, Telerik.Web.UI" />
<add name="Telerik.Web.UI.ChartHttpHandler" verb="*" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Culture=neutral, PublicKeyToken=121fae78165ba3d4" />
<add name="CacheSynchonizationHandler" verb="*" path="SynchronizeCache.aspx" type="DotNetNuke.Professional.Providers.CachingProviders.WebRequestCachingProvider.CacheSynchonizationHandler, DotNetNuke.Professional" preCondition="integratedMode" />
<add name="HtmTemplateFileHandler" verb="*" path="*.htmtemplate" type="DotNetNuke.Professional.Providers.HtmlEditorProviders.TelerikEditorProvider.HtmTemplateFileHandler, DotNetNuke.Professional" preCondition="integratedMode" />
</handlers>


HTTP Handlers:

<httpHandlers>
<!-- This is for CAPTCHA support -->
<add verb="*" path="*.captcha.aspx" type="DotNetNuke.UI.WebControls.CaptchaHandler, DotNetNuke" />
<!-- This is for Serving files, secure, insecure, from database -->
<add verb="*" path="LinkClick.aspx" type="DotNetNuke.Services.FileSystem.FileServerHandler, DotNetNuke" />
<!-- This adds syndication support -->
<add verb="*" path="RSS.aspx" type="DotNetNuke.Services.Syndication.RssHandler, DotNetNuke" />
<!-- This adds legacy support for the Logoff page -->
<add verb="*" path="Logoff.aspx" type="DotNetNuke.Services.Authentication.LogOffHandler, DotNetNuke" />
<!-- ASP.NET AJAX support -->
<remove verb="*" path="*.asmx" />
<add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
<add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
<add verb="GET,HEAD" path="ScriptResource.axd" validate="false" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
<add verb="*" path="User.aspx" type="DotNetNuke.Services.UserProfile.UserProfilePageHandler, DotNetNuke" />
<add verb="*" path="Sitemap.aspx" type="DotNetNuke.Services.Sitemap.SitemapHandler, DotNetNuke" />
<add verb="*" path="*.htmtemplate" type="DotNetNuke.HtmlEditor.TelerikEditorProvider.HtmTemplateFileHandler, DotNetNuke.HtmlEditor.TelerikEditorProvider" />
<add verb="*" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.Upload.RadUploadProgressHandler, Telerik.Web.UI" />
<add verb="*" path="Telerik.Web.UI.WebResource.axd" validate="false" type="Telerik.Web.UI.WebResource, Telerik.Web.UI" />
<add verb="*" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="true" />
<add verb="*" path="*.htmtemplate" type="DotNetNuke.HtmlEditor.TelerikEditorProvider.HtmTemplateFileHandler, DotNetNuke.HtmlEditor.TelerikEditorProvider" />
<add verb="*" path="*.htmtemplate" type="DotNetNuke.HtmlEditor.TelerikEditorProvider.HtmTemplateFileHandler, DotNetNuke.HtmlEditor.TelerikEditorProvider" />
<add verb="*" path="*.htmtemplate" type="DotNetNuke.HtmlEditor.TelerikEditorProvider.HtmTemplateFileHandler, DotNetNuke.HtmlEditor.TelerikEditorProvider" />
<add verb="*" path="SynchronizeCache.aspx" type="DotNetNuke.Professional.Providers.CachingProviders.WebRequestCachingProvider.CacheSynchonizationHandler, DotNetNuke.Professional" />
</httpHandlers>
 
New Post
3/15/2011 6:37 PM
 
Bruce Chapman


www.dnnsoftware.com
Joined: 12/7/2005
Posts: 792
I notice you have 'runAllManagedModulesForAllRequests' = true on this setup.

Does the problem go away if you switch this back to 'false'. I realise you probably have this switched on for a reason, just wanted to know if changing this setting back allows your documents and the like to start working correctly.
 
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