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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...500 - Internal server error.500 - Internal server error.
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3/1/2017 12:11 PM
 
Jeff,

Joseph is definitely right. The error says: "Could not allocate space for object 'DotNetNuke_03.EventLog'.'PK_EventLogMaster' in database 'DotNetNuke_8a' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files..." I don't know about the possibilities you have, but I would do something like

DELETE FROM {databaseOwner}{objectQualifier}EventLog
WHERE LogCreateDate < DATEADD(m, -1, GETDATE())

(Host :: SQL in DNN <= 8, Settings :: DNN Console in DNN 9 - this example deletes all records older then one month)

Maybe you have to repeat this step because you might run into a timeout when the Eventlog table has really much records. After you have done this successfully you should restart the application (Tools :: Restart application in DNN <= 8, Settings :: Servers :: Restart Application button in DNN 9). You may also shrink the database and log files (using SSMS) when you don't have enough disk space.

You can also create a file on another disk and put this into the PRIMARY file group if your disk space is too small.

Happy DNNing!
Michael

Michael Tobisch
DNN★MVP

dnn-Connect.org - The most vibrant community around the DNN-platform
 
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3/1/2017 9:13 PM
 
Ok, here's a question, the site is still down this time, how can I get in with the site giving that 500 error code?
I can also tell you that I talked to Godaddy as well, and they told me that someone had created a profile, and spammed the crap out of the site and that's most likely why this is happening.
 
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3/18/2017 3:04 PM
 
you will need to access the database and reduce its size (remove items from log tables and shrink the files). Either Godaddy is willing to increase size limit temporarily or you'll need to download the database and shrink it locally.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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