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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...Modification made in website skin-ERROR!Modification made in website skin-ERROR!
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6/18/2008 5:48 AM
 

Redot, if you have uploaded the complete set of blue skin and container files, freshly extracted from the DNN installation package, then you can pretty much write the skin off as the cause of this issue. If you hadn't uploaded a replacement skin then I'd have pointed to the lines at the very top of the skin ascx.. you might have deleted or damaged one of them.

You'll need to get into the database and find the full log of that error message. It may provide a better hint of what's going on. The name of the table is EventLog, and there'll be plenty of repeats of the same error in it by now. Paste one in here if you can get in there.

Rob

 
New Post
6/18/2008 1:58 PM
 

Hi Robax, I have three questions:

  1. There is a file as follows which is empty:
    _\Portals\_default\Skins\_default\No Skin.ascx
    Is this of any concern?

ROBAX wrote
If you hadn't uploaded a replacement skin then I'd have pointed to the lines at the very top of the skin ascx.. you might have deleted or damaged one of them.

 

2. I have no skin.ascx file in _\Portals\_default\Skins\DNN-Blue
The only skin files I have are skin.css and skin.xml

 

ROBAX wrote
You'll need to get into the database and find the full log of that error message. It may provide a better hint of what's going on. The name of the table is EventLog


3. I am unable to locate the eventlogs. Please can u direct me where to look for it? I have looked in the followng places of my website folder but I am unable to open the files:
_\App_Data\Database.mdf

_\App_Data\
Database_log.ldf
Thanks for your time,
Redot

 

 
New Post
6/18/2008 6:30 PM
 

Hi Redot,

1. That file should not be empty. It has about 5 lines of code in it.

2. I used skin.ascx because I was unsure which skin you were actually using. It's often hard to judge how familar people are with DNN when formulating a response. I should have written (skin-name).ascx. The DNN Blue skin has about 4 skins of different names in the folder.

The main point was that if you had replaced the entire skin and container folder and contents with fresh unmodified files.. that says the skin is not the problem.

>> Perhaps try again and ftp the entire contents of Portals/_default from the DotNetNuke_04.08.04_Install.zip to the server. That will refresh everything in there including that noskin.ascx file.

3. You have to open the database using an application like MS SQL Management Studio Express or some other SQL manager that your host might have provided. Some hosts don't provide any method of accessing the database, others do. You'll have to decide whether you want to go along another path of learning with any of that, or do something else more drastic.

The only safe solution is to restore to a backup. Even if you haven't got your own backups, most hosts will restore a complete site and db to something recent. I would ask them if they can do that. Make a backup of the broken site and db first so that you have it in case you figure out what went wrong afterwards.

When I started using DNN I got my self into similar trouble... built and lost 9 portals.. and lost a lot of hard work in the process. Then I firmed up my work procedures and have been using the same single portal for nearly three years.

Keep reporting back here too

Rob

 
New Post
6/19/2008 3:13 PM
 

Hi Rob!

The problem is fixed finally! :-))

Here's what I did and where the problem lay:


 
New Post
6/19/2008 8:05 PM
 

Hi Redot,

That's great to hear you got it sorted out, and thanks for posting the full details back here for people to see.

I only have two notes - and this is for everyone using DNN:

1. Sort out a simple backup and restore procedure for your file system and database. I realise it is not easy or even possible on some hosts, but that means a change of host is needed instead. A backup should only involve zipping up the portal folder and exporting the database. A restore is only a matter of unzipping, applying permissions, and then restoring the db. Again, this only takes 5 mins.

2. After the backup system is sorted out, it'll be time to work up towards DNN 4.8.4. Security patches and plenty of bug-fixes make it a must.. and it'll be shorter step to DNN5

Rob

 

 
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