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HomeHomeDNN Open Source...DNN Open Source...Provider and Extension ForumsProvider and Extension ForumsFCKeditorFCKeditorURGENT: Randomly Logging Out During EditURGENT: Randomly Logging Out During Edit
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11/20/2006 8:20 AM
 

I am setting up a similar environment except for the windows authentication. I will try to reproduce the issue.


Locopon
Free modules: E-commerce, Complete localization (Portal, page, module settings, skins, etc.), Secure Login, and more
http://dnn.tiendaboliviana.com
 
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1/3/2007 4:20 PM
 

Hi there,

We are developing a huge portal with about 50-100 custom made modules and a fully custom build back-end for all these modules' data retrieval and validation . The portal is based on DotNetNuke 3.2.0 for now and in the near future 4.4.*

The problem described in this thread "Randomly Logging Out During Edit" is partially our problem too. But with the small difference we got it also while not editing content ! It does not happen in a pattern (like every five minutes for example) like some users say on these forums. We got these "logout & reloggin" issues randomly.

We are using Windows Authentication for portal users and forms login for admin and host (no login/logout button available in the skin but accessed through ctl=login querystring parameter). We have only one portal and no child portals at all.  The problem sound like the one Steve has too. "it appears to be a app time-out(/process recycle)".

I've read multiple threads about this problem on these Dnn forums but all are started by a person who is telling about the problem, others who are reacting on that post and communicate that they have a similar problem, in most threads a core member steps in but in the end all of these threads have an open ending with no result and bleed to death.

I've noticed the last post was from Locopon on 11/20/2006 2:20:49 PM already a while ago, I'am wondering if people like Steve have solved the problem yet. If they do, can they please leave a message on these forums with the/a solution ?

I hope to here from people with the same problem who can help me with this, because it's really getting a big problem.

Can also a core member give a reaction on this problem because with this problem alone real big commercial sites can't be build with DotNetNuke... And that would be sad  

Thanks for reading

P.H. Leenaers

 

 
New Post
1/7/2007 7:12 PM
 

With respect to isolating the issue... can you recreate it in a testing vs. production environment?  If so, does it persist if you change the text provider back to FTB3?  Can you verify that it happens BOTH to users logged via Windows Authentication AND Forms Login, or only one or the other?  By the way, a process recycle, app-restart, etc. should not have any effect on login status as long as the browser stays open as the users token remains valid until logout or timeout (I believe).  I run into this frequently in our testign environements without disconnection.

Many, many very large commercial sites are built on DNN.  However the interaction of DNN with local network policy, integration with other components, variety of configuration, etc. can make these issues of intergration quite complex.  That is why many companies and / or IT departments exist... right?  I mention this only to clarify that while there may be opportunities for application improvements, system integration is a very large business... and never done entirely "out of the box"... though we work hard to be as flexible as possible.

Stick with us on narrowing down this issue and lets figure out what is causing it.


Scott Willhite, Co-Founder DNN

"It is only with the heart that one can see rightly... what is essential is invisible to the eye. "
~ Antoine de Saint-Exupéry

 
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2/16/2007 12:31 PM
 

It's been a while .....

But my problem with randomly still exists :-(

its is very hard (like impossible.. ) to reproduce, but we've got the randomly logging out problem on all platforms (test, acceptation and production) all these platforms are using windows authentication. Only one portal exists, no childs are used. The only thing I can add to my previous post is that it maybe is not as random as I thought.

After having an application in the production environment (a wizard like module which is based on the portal wizard solution of dnn core btw), with a user constantly using the application we saw that while working with the app the user sometimes was thrown back to the first page of the wizard and lost all the data on the wizard pages she filled in before. After checking the logviever information we saw a pattern of login succes message of this user every 60 till 70 minutes. We can confirm she did not have a session time out, she worked for hours without stop using the wizard (she can work through a wizard process in like 7 or 8 minutes, something like adding objects to a database). But while working in such work (wizard)process, in 60 (till 70) minutes after the previous (logviewer) message of login succes the problem occured again. After having this problem registered by multiple users we 've monitored the logviewer closer and notice that quite often this pattern occures for multiple users.

We also got "normal" modules (though custom made but with just a form and buttons no pages loaded in wizardpagecollection or something like that). I think (but ar not sure yet) that we got the same windows re-login there too but users don't notice it there because the user is re-logged in again right away and the page keeps looking the same because of the viewstate (all usercontrols have a controller class which autobind controls on the ascx through viewstate).

we've allready checked the server IIS configuration etc. but nothing there. No specific hard-configured recycle in machine.config or web.config.

My biggest concern is the time frame of 60 -70 minutes between two login succes messages in the logviewer.

can anyone help me with suggestions ?

Pepijn

 
New Post
3/6/2007 10:20 AM
 
Like many others, I unfortunately cannot add anything to help fix this problem.

What I can say is that I am having this issue on a vanilla 441-install installation with SQLExpress back-end running on XP & IIS5.

The syptom of the problem is that once logged in as the admin user (the one I created and named during the creation process) I am randomly logged out if I navigate between two pages too quickly.  It's as if the cookie doesn't get sent if you click to quickly and you end up seeing a login option again.  Host account seems to be OK.
 
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