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MIssing Host Settings Page

1/28/2011 12:18 PM

Bill Losey

Joined: 6/20/2006

Posts: 81

MIssing Host Settings Page

I am currently running DNN 5.6.0 and shortly after upgrading from DNN 4.6.? I have lost access to the Host Setting Page. Clicking on Host does nothing.

Prior to the discovery of this problem I install a new skin from DNNCovered (Business Suite Skin). Neither my hosting provider (PowerDNN) nor the skin developer (DNNCovered) can offer any solution to the problem. They can only suggest I blow away the entire portal and start over. Obviously, I don't want to do that.

I would appreciate hearing any thoughts on what could have caused this problem and what action could be taken to fix this.

1/28/2011 1:10 PM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: MIssing Host Settings Page

please check tabs table in the database, whether the pages are still listed with proper paths. There is a known bug in DNN 5.6, if you edit a host pagesettings it will move the page out of the tree, if you edit host root settings, it will hide the whole menu. you need to go to your database, table tabs and make sure that PortalID is null for all rows where TabPath is starting with "//Host". HTH

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

1/28/2011 4:25 PM

Bill Losey

Joined: 6/20/2006

Posts: 81

Re: MIssing Host Settings Page

Thank you. That did the trick!

BL

1/28/2011 4:52 PM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: MIssing Host Settings Page

glad i could be of assistance - have fun using DNN!

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

1/28/2011 6:33 PM

Wes Tatters

Joined: 4/30/2004

Posts: 2155

Re: MIssing Host Settings Page

Big slap on the wrist to powerdnn support for suggesting something as stoopid as telling you to delete your site and start again.

Westa

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MIssing Host Settings Page

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