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HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...Error with document moduleError with document module
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4/25/2011 11:46 PM
 
FDigital01


Joined: 4/24/2011
Posts: 6
An error has occurred.
Error: Downlaod is currently unavailable.

I keep getting this error message when I try to insert the documents module onto a page... I have no idea where to start to fix this.  Can anyone help??
 
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4/26/2011 8:26 AM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253
Which version of Documents did you install? The Documents module version 4.01.01 and 4.01.02 have some packaging problems. If you version of DotNetNuke is 4.09.05 or later you should download and install Documents version 4.01.00 from http://dnndocuments.codeplex.com/rele... . Uninstall Documents module 4.01.01 or 4.01.02 using the Host -->Extensions page before installing Documents 4.01.00.
Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
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5/1/2011 8:01 PM
 
FDigital01


Joined: 4/24/2011
Posts: 6
Hello

I can only see that I can delete the module, not uninstall it... if I delete the 4.1.1 version will that be ok before I upload the next version?

thankyou
 
New Post
5/1/2011 8:48 PM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253
When logged in as host user, go to the Host --> Extensions page and find the listing for the Documents module version 4.01.01. Click on the red X to the left of the Documents module listing. Check the box "Delete Files" Then click the "Uninstall Package" link button. That will uninstall the module completely.
Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
New Post
5/1/2011 9:08 PM
 
FDigital01


Joined: 4/24/2011
Posts: 6
Thank you for your reply.  I have access as an Administrator only... how would I find out who the host user is and/or how do I get the same permissions?
 
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