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HomeHomeUsing DNN Platf...Using DNN Platf...Using Modules a...Using Modules a...HTML Editor - Accessing Images and FIlesHTML Editor - Accessing Images and FIles
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11/20/2015 3:27 PM
 
Araceli Guzman


Joined: 2/29/2012
Posts: 12

I have been with DNN Support and am still having an issues with accessing images and file via the html pro Rad Editor.  We did install the CK editor and have the same issues, also rescyned many times.  It is taking 1 to 2 minutes to bring back the files in the viewer both thumbnail and grid view when clicking or browsing a folder in the editor.   It seems to get stuck at the Request sent Waiting (TTFB) content download section - http://portalcms/DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx?tabid=55&DialogName=ImageManager&UseRSM=true&Skin=Black&Title=Image+Manager&doid=8d44e9bd-6e5a-49c2-801d-ef5aa9f71509&dpptn=&rndnum=1448049291777&PreselectedItemUrl=%2fportals%2f0%2fImages%2fhomepage175x80%2fDriverQuad_2.j

Any ideas is a certain piece of our infrastucture should be looked at which could cause this?  Our smaller child portals file manager in html Pro work fine just the main portal has the issues.
 
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11/21/2015 6:26 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

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Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
how many files are there in the folder? AFAIK DNN doesn't scale well with more than hundred files in a folder.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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11/23/2015 10:01 AM
 
Araceli Guzman


Joined: 2/29/2012
Posts: 12
Hi sebastian, over a thousand in total are in the images folders. They are broken up into sub folders under images. Any suggestions?
 
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11/23/2015 3:59 PM
 
Sebastian Leupold


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Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
Which DNN version are you running? some database issues have been fixed in recent versions, I took another way for optimizing the database in my TurboDNN scripts.
You may backup your database and try applying it, to check the difference. Please read instructions carefully first.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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11/24/2015 9:03 AM
 
Araceli Guzman


Joined: 2/29/2012
Posts: 12
7.05, we sent the whole site to DNN support, they upgrade to latest 7 and then also 8 with minimal improvements. We are now looking at upgrading to 8 soon. I will look at the scripts thx for the info.
 
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