Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Upgrading from 5.2.3 to 5.4.4Upgrading from 5.2.3 to 5.4.4
Previous
 
Next
New Post
7/29/2010 9:19 AM
 
David Sutton

Joined: 6/20/2008
Posts: 28
I upgraded one site successfully - the second site gave an error before the upgrade started ie an asp.net error - I have no idea what to look for (site restored to 5.2.3). Vague definition but can any one help?
 
New Post
7/29/2010 9:37 AM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253
Without any indication of the error message, it's difficult to help. I would, however, double check:
 
1. That there is not a problem with the database connection string information and
2. That full permissions have been granted to the ASP.Net worker process user account on the site root folder and all child folders. What is the operating system and in particular what version of Internet Information Services (IIS) is being used for the site which failed on upgrade?
Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
New Post
7/29/2010 10:19 AM
 
David Sutton

Joined: 6/20/2008
Posts: 28
It was the standard custom errors turned of so you can't see the error

IIS 7 - it worked fine when I restored from backup - would't that mean the connection strings are OK?
 
New Post
7/29/2010 11:41 AM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253
The connection strings are probably fine unless they (or the web.config file itself) got overwritten when overwriting site files to prepare for the upgrade. Are you using the upgrade package and not the install package when performing the upgrade?

Have you checked that Network Service account has been granted full permission on site root and child folders?

If you have the DotNetNuke XML module installed, you will need to either uninstall it or upgrade the XML module to v 5.3.5 prior to upgrading DotNetNuke to 5.3.0 and above. Likewise for the DotNetNuke Chat module except that there is no upgrade available for that module yet. As it is incompatible with DotNetNuke 5.4.x anyway you will need to uninstall Chat prior to the upgrade.

If you will be running the site under an ASP.Net 4.0 application pool, DotNetNuke Gallery will need to be upgraded to v 4.3.1 RC prior to upgrading DotNetNuke.

Other than the above, my only other recommendation would be to retry the upgrade (after making sure you have backups of filesystem and database) but before doing so, change customErrors="Off" in the web.config so that you will be able to see the underlying error. You might also want to move the site backups to a localhost installation and do a test upgrade first so as to not take down the production site should the upgrade again fail.
Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
New Post
7/29/2010 3:41 PM
 
David Sutton

Joined: 6/20/2008
Posts: 28
Many thanks I will look at some of your suggestions particularly the XML - it is on the same ISP as my successful installation (asp.net 3.5)
 
 Page 1 of 2
12Next 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Upgrading from 5.2.3 to 5.4.4Upgrading from 5.2.3 to 5.4.4


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out