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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...DNN 3.2.2 Error: User Accounts is currently unavailableDNN 3.2.2 Error: User Accounts is currently unavailable
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1/6/2006 6:22 PM
 
John Stemper

Joined: 6/28/2004
Posts: 140

I'm getting the following error message when I select "Users" under Common Tasks:

Error: User Accounts is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Common.Utilities.HtmlUtils.FormatEmail(String Email) at DotNetNuke.Modules.Admin.Users.UserAccounts.DisplayEmail(String Email) --- End of inner exception stack trace ---

Any ideas or suggestions for troubleshooting this?

Thanks
 
New Post
1/6/2006 9:32 PM
 
Chris Paterra


Joined: 4/5/2003
Posts: 4377
I am guessing one of the email address values has nothing in it.  I would first check your admin account by clicking the user token and updating your email address there if necessary. 
Chris Paterra

Get direct answers to your questions in the Community Exchange.
 
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1/7/2006 12:17 AM
 
Matthew Sennate

Joined: 7/30/2003
Posts: 2
I am getting the same error, I checked all the email address's and they are all there. I got the error simply by making myself a superuser while using active directory.  I am using server 2003 and SQL 2000.
 
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1/26/2006 11:03 PM
 
James Gelhaar

www.jimmyg.us
Joined: 4/21/2005
Posts: 3

I'm getting this error too.

All email addresses look fine in the users table.

I was getting this error in 3.0.13, then I upgraded to 3.2.2 and I'm still getting this error.  I thought it was a problem in the module, but now that I upgraded and I still get the error, I am assuming it has something to do with a problem in the data coming from the database.

Jimmy
 
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1/27/2006 12:56 PM
 
Robert Sonders

www.epoweredsolutions.com
Joined: 6/7/2005
Posts: 19
I am also dealing with this same error when trying to access, Admin|User Accounts. Has anyone found a solution or know of a soultion? Any help is greatly appreciated. Thank you. Rob Here is the error: Error: User Accounts is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Common.Globals.FormatEmail(String Email) at DotNetNuke.Modules.Admin.Users.UserAccounts.DisplayEmail(String Email) --- End of inner exception stack trace ---
 
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