Like most of the other posts here, my 2 cents worth is about instructions.  I, too, have paid for company resources out of my pocket and would be willing to do so again if it is resonable and is complete.  I agree that Tam's work is invaulable, however, if we are not instructed properly the work he has done is not worth the "paper" it is written on.  I love this program and I am having a blast learning more about it each day.  There are just some things (such as setting up this AD logon) that I need someone to hold my hand through to swing it.  The blogs/forum have been a Godsend, but if noone has really figured out this problem and there is no one to explain it....... well you get the idea.