Hi, I have seen similar issues to mine posted on the forum but with no resolution so I am posting it again; hopefully with a better explanation of what is going on. If you have a similar problem please chime in below so we can all work on the fix together.

I have a portal whose admin recently uploaded many files at once using FTP (660 files, nested deeply in 55 folders, using 95MB).

He tried to do a recursive file synchronization. It fails with a Critical Error message sometimes, other times with an exception indicating code in the file synchronization module. It looks like the code is having trouble accessing the folder.

I have tried:

- removing the files and adding them a bit at a time

- I have removed all folder info from the database and tried to resynchronize

- I have tried synchronizing with only a couple of files in the root

- I tried using the scheduler to do the synch but it gets same exception as above

- and so on...

Some further information:

- the files in the portal root are visible to the file manager

- If I add a new directory the directory and all sub-directories of the portal root are shown in the file manager but if I click on them to expand/browse they simply go away and I am left looking at the portal root again with no subdirectories

- he is an administrator but when he tries to add links to files in the content using the Browse Server dialog he is told he cannot access the file list. I was able to fix this by adding permissions to view this (in File Manager) for Registered users. He now sees only the files in the root directory... if he adds a directory he sees that only (similar to file manager but only sees new directory).

Is there ANY way I can baseline the permissions on the server and in the database and re-sychronize?

Thanks,

Scott

Specific Synch error:

AssemblyVersion: 04.03.07
PortalID: 11
PortalName: Atlantic Tours
UserID: 30
UserName: Pat
ActiveTabID: 583
ActiveTabName: File Manager
RawURL: /Admin/FileManager/tabid/583/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://atlantictours.ca/Admin/FileManager/tabid/583/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: a84ef13f-2cdd-4506-af96-5a69739132f6
InnerException: Object reference not set to an instance of an object.
FileName: D:\Randy\Visual Studio 2005\Projects\itocms_Source\Library\Components\FileSystem\FolderController.vb
FileLineNumber: 156
FileColumnNumber: 13
Method: DotNetNuke.Services.FileSystem.FolderController.UpdateFolder
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.FileSystem.FolderController.UpdateFolder(FolderInfo objFolderInfo) in D:\Randy\Visual Studio 2005\Projects\itocms_Source\Library\Components\FileSystem\FolderController.vb:line 156 at DotNetNuke.Services.FileSystem.FolderController.UpdateParentFolder(Int32 PortalID, String FolderPath) in D:\Randy\Visual Studio 2005\Projects\itocms_Source\Library\Components\FileSystem\FolderController.vb:line 59 at DotNetNuke.Services.FileSystem.FolderController.DeleteFolder(Int32 PortalID, String FolderPath) in D:\Randy\Visual Studio 2005\Projects\itocms_Source\Library\Components\FileSystem\FolderController.vb:line 94 at DotNetNuke.Common.Utilities.FileSystemUtils.RemoveOrphanedFolders(Int32 PortalId) in D:\Randy\Visual Studio 2005\Projects\itocms_Source\Library\Components\FileSystem\FileSystemUtils.vb:line 254 at DotNetNuke.Common.Utilities.FileSystemUtils.SynchronizeFolder(Int32 PortalId, String physicalPath, String relativePath, Boolean isRecursive, Boolean syncFiles, Boolean forceFolderSync) in D:\Randy\Visual Studio 2005\Projects\itocms_Source\Library\Components\FileSystem\FileSystemUtils.vb:line 1247 at DotNetNuke.Modules.Admin.FileSystem.FileManager.lnkSyncFolders_Click(Object sender, ImageClickEventArgs e) at System.Web.UI.WebControls.ImageButton.OnClick(ImageClickEventArgs e) at System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: WEBHOST1

Scott,

Have you found a solution to your sync issue with file manager? I am having the same issue. I to have a lot files in one of my portals. I have trying moving the files but still can not get this to sync.

Todd