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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Profile Update ErrorProfile Update Error
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3/13/2007 12:23 PM
 
Anna

Joined: 8/16/2006
Posts: 33

Hi,

I am getting an error everytime a user updates their profile (see below).

Can anyone tell me the cause or the solutions at all?  It looks like one of those generic errors, but isnt happening anywhere else...

 AssemblyVersion: 04.03.05
PortalID: 31
PortalName: BowShot
UserID: 14909
UserName: anna.tarrant
ActiveTabID: 922
ActiveTabName: My Profile
RawURL: /bowshot/MyProfile/MyProfile/tabid/922/UserID/14909/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.insidethetent.com/bowshot/MyProfile/MyProfile/tabid/922/UserID/14909/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: f4fa2765-798d-48dc-a77b-282504bd3ae4
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Modules.Admin.Users.ManageUsers.ProfileUpdateCompleted
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.Users.ManageUsers.ProfileUpdateCompleted(Object sender, EventArgs e) at DotNetNuke.Modules.Admin.Users.Profile.OnProfileUpdateCompleted(EventArgs e) at DotNetNuke.Modules.Admin.Users.Profile.cmdUpdate_Click(Object sender, EventArgs e) at DotNetNuke.UI.WebControls.CommandButton.RaiseClick(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: GENERIC02

Thanks,

Anna

Anna Tarrant
In8 Website Design

Website Design Hampshire | Design and Print Hampshire

 
New Post
3/23/2007 7:00 AM
 
Mark Deraeve

www.i-lan.be
Joined: 1/3/2006
Posts: 4
Hi,

I'm having the same problems,
but after a few times, it works,
this makes it even harder to find.
Sometimes is works, sometimes it doesn't.
First I thought it has something to do with adding languages to the DNN site?
Do you have more then 1 languahe installed?
When I use English, the defualt I don't get the error.
 
New Post
3/27/2007 5:32 AM
 
Anna

Joined: 8/16/2006
Posts: 33

Hi,

Yes I do, I have US and UK English.  I've tried removing them and changing them, but I still get the error.

I wondered if it had anything to do with changing the core profile properties - it seemed likely because it looks like a post back error.  However, all the core profile properties are in tact!

Would an upgrade fix this kind of problem? Anyone know?

If anyone has any other suggestions they would be appreciated. 

Anna

Anna Tarrant
In8 Website Design

Website Design Hampshire | Design and Print Hampshire

 
New Post
4/12/2007 3:22 AM
 
Steinar Svendsen

Joined: 6/28/2003
Posts: 63

Hi,

I got the same error. I found it out after upgrading to 4.5, but it may have been there in 4.4.1 too.

Errors:

1. Changing the custom profile properties returns an error (see errorlog below). The values get stored in DB and the confirm email is dispatched, but it return an error. Also, after saving you get redirected to previous page (the page before you entered your profile).

2. I can not change the core profile properties. I.e. when trying to change the firstname or lastname, the fields stay empty both in form and DB.

 

AssemblyVersion: 04.05.00
PortalID: 0
PortalName: Sitenan
UserID: 3
UserName: steinar
ActiveTabID: 48
ActiveTabName: Log Server
RawURL: /Admin/LogViewer/tabid/48/ctl/Profile/UserID/3/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.bonavox.com/Admin/LogViewer/tabid/48/ctl/Profile/UserID/3/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: de178a54-6a81-44af-8449-19521e3423b4
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Modules.Admin.Users.ManageUsers.ProfileUpdateCompleted
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.Users.ManageUsers.ProfileUpdateCompleted(Object sender, EventArgs e) at DotNetNuke.Entities.Modules.ProfileUserControlBase.OnProfileUpdateCompleted(EventArgs e) at DotNetNuke.Modules.Admin.Users.Profile.cmdUpdate_Click(Object sender, EventArgs e) at DotNetNuke.UI.WebControls.CommandButton.RaiseClick(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Servernavn: WIN05

There is an issue in Gemini on this error, but the errorlog is different:
http://support.dotnetnuke.com/issue/ViewIssue.aspx?id=5238

- None of my custom properties is required or invisible (all are visible).
- I change the Firstname and Lastname values in DB, but the values do not get displayed in the form.

Is there a way to reset the profile properties? I suspect this is an error that is inherited from a previous DNN version.

With kind regards,
Steinar Svendsen
 
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