I just got off the phone with "Aaron" of Crystaltech's support team (I was trying to troubleshoot a 'Hashtable insert failed. Load factor too high' error on my DNN 4.4.1 install, error is under disucssion on this forum page). Aaron told me that Crystaltech - who are a Platinum sponsor of DNN - have decided that they will no longer support DNN installed on subdirectlries, only installs on the root of the server! It seems that the error I have been getting stems from this business decision.

This change of policy at Crystaltech is - obviously - a HUGE  inconvenience for me. I need to have my DNN on a sub-directory and - simply put - I will have to move hosts if this is no longer possible with Crystaltech. The reason he gave was that sub-directory installs were causing too many adminstrator issues. Has anybody else found this?

If I am not mistaken, Alec Whittington (DNN Core Team? a DNN Project Lead) works for Crystaltech. Maybe he could shed some light on what problems Crystaltech have been having with sub-directory installs.

For myslef I have to say that my DNN app has been installed on a sub-directory on a Crystaltech shared server without major issue since Nov 2006 (and i have sucessfully upgraded it to recent versions of DNN since then).

Eoghano

I run three sites out of sub-directories at Crystal Tech. I would guess this has more to do with money than real support issues. Much better for Crystal Tech to sell three hosting accounts than one.

Randy