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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...error in event viewer on win2003 after upgradeerror in event viewer on win2003 after upgrade
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4/6/2007 10:46 PM
 
Brad Oyler


Joined: 6/1/2003
Posts: 46

After an upgrade from 3.2.2 to 4.4.1 I get this error, every minute or so. Certain users are also complaining about be logged off randomly.

Event Type: Information
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1315
Date:  4/6/2007
Time:  10:29:46 PM
User:  N/A
Computer: W3SERV03
Description:
Event code: 4005
Event message: Forms authentication failed for the request. Reason: The ticket supplied has expired.
Event time: 4/6/2007 10:29:46 PM
Event time (UTC): 4/7/2007 2:29:46 AM
Event ID: 2ae10bcbd24d4ea495c6727ed0de39de
Event sequence: 10018
Event occurrence: 242
Event detail code: 50202
 
Application information:
    Application domain: /LM/W3SVC/696379791/Root-3-128203757691875000
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\Inetpub\wwwroot\riverchasers\
    Machine name: W3SERV03
 
Process information:
    Process ID: 624
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
 
Request information:
    Request URL: http://www.riverchasers.com/Default.aspx?TabId=166
    Request path: /Default.aspx
    User host address: 71.224.86.61
    User: 
    Is authenticated: False
    Authentication Type: 
    Thread account name: NT AUTHORITY\NETWORK SERVICE
 
Name to authenticate: 
 
Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 
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4/22/2007 11:24 PM
 
Brad Oyler


Joined: 6/1/2003
Posts: 46

Does anyone have an idea about this? This is a seroius issue for me.
 
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4/23/2007 11:04 AM
 
Mitchel Sellers


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www.mitchelsellers.com
Joined: 1/24/2007
Posts: 7846

My first guess would be that you have a timeout value set fairly short for login (Under the <forms> tag within web.config) that is causing the error.  However, I do not remember ever seeing this error myself. 

What value do you have specified for the timeout?

-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
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4/23/2007 11:15 AM
 
Brad Oyler


Joined: 6/1/2003
Posts: 46

It's set to 60
<authentication mode="Forms">
      <forms name=".DOTNETNUKE" protection="All" timeout="60" cookieless="UseCookies" />
    </authentication>

I changed the timeout to 180 and I'm still getting the error in Windows event viewer every couple minutes.

I also get the error in event viewer: Event message: Forms authentication failed for the request. Reason: The ticket supplied was invalid.

Any help from the core team would be greatly appreciated, I'll try anything at this point. I going move my site to another server to see if that resovles anything. Like I said, my real issue is that certain users are complaining about getting logged off while browsing the site.
 
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4/23/2007 3:03 PM
 
Mitchel Sellers


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www.mitchelsellers.com
Joined: 1/24/2007
Posts: 7846

This is very intersting, I am looking through my event viewer here on my local DNN installations and I am not finding anything like that.

Have you tried to google for the specific error message?

-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
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