Joe thank you for that vote of confidence in my comment but perhaps I should clarify - for the non developer - it's sometimes hard to get answers because this forum and dnn in general is more centred around the developer environment, not the end user. The interpretation of questions between those who code and those who do not, lead to different answers. That's been my experience.
But I do agree - coming in and challenging developers on the very first instance, doesn't exactly inspire people to bother helping, and often the forum is used only as a last resort after frustration of not getting something to work.
I don't think DNN is particuarly prone to this - I think it's just the uptake of any new application.
But I did also think that as a core team member (who replied to the post), to talk like this to people, no matter how frustrating it is to hear comments like this, isn't really the right way to present core team behaviour towards the public, particularly when you read the post in more detail. There is a problem. And we've seen posts like this before and found that in many situations it doesn't hurt to give some support to those who are really annoyed, as I'm sure it's only because they've reached the end of their patience. And some of the biggest complainers are in fact really strong supporters of dnn. They just complain alot.
have found that when you make an effort to understand and learn more about people, makes a big difference.
But this is only my opinion and I know what's thats worth.
Nina Meiers
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