• Improved Agent Tool Performance: The Windows Client used by your agents has been redesigned to allow multiple chats and tasks to be performed without delay.  Even when used with the slowest web server, your agents will not be hindered.
• New Chat Invite Module:  With release 1.8, you were able to view all current visitors on your site along with site they came from and the page they are on now.   We've taken it farther in version 2.0 by providing you with a new module that allows you to invite your visitors to a chat session.  You can even send them a custom message that relates to the site they came from or the page they are on now.
• Custom Responses Wizard:  Tired of typing the same responses over and over?  Use the Responses Wizard to save your responses for future use.  When your ready to use them, open the Wizard and double-click the response to have it immediately added to your chat.
• Custom Response Hyperlinks and User Profile Cards: The Custom Response Wizard allows you to store predefined chat responses as well as the ability to send the user a web address in the chat that opens to a new page.  You can also display the current users profile with the Roles you have assigned them and their expiration dates.

What is SigmaLive?
SigmaLive allows your company representatives to engage in a 1-to-1 chat with your web site visitors in real-time with DotNetNuke integration. Instantly provide live support and proactive sales for your products and services.

Where can SigmaLive be used?
SigmaLive Live Chat links can be placed on your site as well as other web sites and in your emails.   Now you can connect with your customers from anywhere on the web.

How Does Live Chat Software Work?
SigmaLive allows your web site visitors to connect to your company representatives and have their questions answered instantly by clicking on an image on your web site.  This image button exists inside of the SigmaLive PopUp module and it's look is dynamic based on the specified Agents current Online Status.  If your OffLine or set as "Back In Five Minutes" then the visitor is given the chance to send you a message via email.  If your status is "OnLine" then a new SigmaLive chat window is opened and you will hear a New Chat notification sound from the SigmaLive Windows Client.  SigmaLive is easily setup by installing two DNN Modules and one Windows application.

Who Uses Live Chat Software?
Live chat software is quickly being adopted as a standard communication channel for serving customers. Some industries include web hosting, real estate, financial, universities, eBay and e-commerce stores, insurance, law firms, and much more.