Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Cannot send email to vendor or adminCannot send email to vendor or admin
Previous
 
Next
New Post
6/24/2007 8:48 AM
 

New to DNN. Originally I was not even able to get the email working but thanks to a support ticket I was told that for the SMPT mail to work properly one had to edit Host Settings and set both the Host Email in Basic Settings and the SMTP username in Advanced Settings|SMTP to exactly the same address.

Having done that I could press the Test link in the SMTP settings and could see that the test to the named email address was correct. This was done while logged on as HOST because that functionality is not available when logged in as Site Admin.

Ok, then I wanted (still want and need) to start creating Vendors for the banner/sponsor thing. I logged in as Admin, went to the Admin menu and chose "Vendors". I was presented with a Vendor creation page.

I entered all the relevant data, including a valid email address for the vendor. When I pressed Update I received an error in red (two actually):

- Could not send mail to Administrator
- Could not send mail to Vendor

This I find rather odd because if you read this post you could see that the SMTP configuration was already done/saved and tested and that the vendor email address is also valid and operational. So why can it not send an email when the vendor is created?

 
New Post
7/18/2007 4:55 PM
 

Hi,

Did you manage to reslove this, I am having the same problem.

Thanks

Vishal

 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Cannot send email to vendor or adminCannot send email to vendor or admin


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out