Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Profile Bug - PreferredTextEditor changes by itselfProfile Bug - PreferredTextEditor changes by itself
Previous
 
Next
New Post
9/14/2007 9:59 PM
 

Hi all,

This has been an ongoing bug in my portal.. I'm not sure when it first happened but I think around 4.03 or so. A user will sign in, edit a module that uses the Rich Text editor, and the editor will display in Basic Text mode. The user can click the radio button to switch back to Rich Text and that normally holds from then on. It tends to happen randomly for a random user in a random portal.

I can't figure out what causes it to switch itself to Basic mode, and I'd like it to stop. Locopon has suggested that some module developers might be using a personalization db setting incorrectly which could causes this to happen.

This past week I've had it happen in a portal and this time it's a little different. The editor refuses to stay in Rich Text mode across logins. I can change the editor to Rich text mode for the user, but if they log out and back in, it reverts to Basic Text. Even worse, the FAQ module won't stay in Rich Text mode at all upon leaving the edit screen. As soon as the user returns to edit mode, the editor is back to Basic Text.

I have found a table in the database called "Profile" that appears to hold the default editor setting for the user:
<profile><item key="DotNetNuke.TextEditor:PreferredTextEditor" type="System.String, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"><string>RICH</string></item></profile>

I've gone in and out of the faq module, reset the editor and watched that setting change and revert itself.

My question is... what causes that setting to be changed.. how can I make it permanent.. where do I begin to look?

This is DNN 4.5.5 on a VPS, the modules in use on that particular portal are Ventrian Simple Gallery, Core Text/HTML, Core FAQ, Onyak EmailIt, DoneIn Feedback form, ZLDNN ModuleWrapper.

Any ideas are very much appreciated,
Rob

 
New Post
10/9/2007 10:50 PM
 

This is driving me nuts.. it's like a virus spreading through all sites in my portal. One after the other they all start displying the basic text box instread of FCK by default... one has to click the radio button to change back to FCK every single time.

Am I really the only person who has this issue? What could cause it? Help!

Rob

 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Profile Bug - PreferredTextEditor changes by itselfProfile Bug - PreferredTextEditor changes by itself


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out