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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN Admin FeatureDNN Admin Feature
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9/19/2007 8:52 PM
 

 Hey All.  I have a question that I hope someone will be able to assist me with.  Under the Admin fuction "Event Viewer" I receive an error that stats: 

Error: Event Viewer is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.Data.SqlDataProvider.PurgeLog() at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.DBLoggingProvider.PurgeLogBuffer() at DotNetNuke.Services.Log.EventLog.LogController.PurgeLogBuffer() at DotNetNuke.Modules.Admin.Log.LogViewer.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

Does anyone have any insite about this message?  Do I or can I delete te default Event Viewer and reinstall it?  Thanks.

 
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10/1/2007 11:20 AM
 

Have you found a fix to this problem?  I am also getting this error.  However, I am not seeing the stack trace.  It is unfortunately a live site.  I REALLY need to get into my Log Viewer ASAP, too.


Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
New Post
10/1/2007 11:20 AM
 

Have you found a fix to this problem?  I am also getting this error.  However, I am not seeing the stack trace.  It is unfortunately a live site.  I REALLY need to get into my Log Viewer ASAP, too.  I am using DNN v4.03.05.


Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
New Post
10/1/2007 11:43 AM
 

I wonder how large your eventlog table is. Find out by going to HOST | SQL and run this query:

select count(*) cnt from EventLog

(leave the 'run as script' checkbox UNchecked)

If you have a huge amount of data in the table and this is causing the timeout error, and if you are more concerned about getting this working than saving all the data in the table, then you could run:

delete EventLog      (this removes all records)

Or save everything from the last 24 hours and delete anything older:

delete EventLog where LogCreateDate > getdate() - 1

 

Caveat: Do this at your own risk ... it should be fine, but all I'm saying is that when you delete this data it is gone forever. Won't hurt anything else.


pmgerholdt
 
New Post
10/1/2007 12:50 PM
 

Sure enough...  That did the trick!  I used SSMS though.  ;)

The following query produced 28670 records.

select

count(*) cnt from EventLog

So, in order to clear out some room and leave a few records in place, I cleared out the records up until 10 days ago using your example.

delete

from EventLog where LogCreateDate > getdate() - 10

This netted me a remaining 4210 records and the EventLog is back!  Thank you so much! 

(In reality, I should've known better.)  Now I am off to figure out why the scheduled log clearing is not taking place.  I know it is disabled by default, but I remember enabling it. 


Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
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