Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Missing menu itemsMissing menu items
Previous
 
Next
New Post
10/9/2007 3:22 AM
 
Hi

We recently migrated one of our websites to DNN, and as such it works great, but the other day almost all of the menu items at the top of the page were missing (the one that links to different pages on the site).
Even when logging in as administrator, the administrator and portal menu items were missing.
I restarted the website and the missing menu items reappeared, but what caused this and how do I prevent it from happening again?
I didn't find any clues looking through the logs of the site.

Regards,
Jan Magnussen
 
New Post
10/10/2007 1:00 PM
 

In one of the recent updates (I use the term "recent" very loosely, it might have been as many as six months ago) this had happened with a lot of the sites when upgrading.  Obviously yours was not an upgrade but rather a migration... but I would imagine it follows the same reasoning.  Basically some things are cached "wrong" and completely restarting the website or app pool causes the application to completely restart, clear all cache, and start over from scratch.  I had it happen on 3 out of 6 sites I upgraded when the patch I talk about happened, so it was somewhat random but certainly common.


-- Jon Seeley
DotNetNuke Modules
Custom DotNetNuke and .NET Development
http://www.seeleyware.com
 
New Post
5/22/2008 10:24 AM
 

I just had this problem with missing menu items occur on my website--no migration and no upgrading. Last night everything was working fine and this morning it is not.

How do I stop and restart the website to see if this will fix the problem? I am using a hosted service on Network Solutions.

Thanks.

 
New Post
8/2/2008 11:57 PM
 

I too had this problem, also no migration or upgrading. I wanted to try restarting the app pool as suggested in a previous post, but no menu, no access to the DNN "Restart Application" link. The shared hosting provider objected, actually refused, to restart the app pool. Then I remembered the modify-the-web.config trick. That got DNN restarted and the menu items reappeared.

So, the answer to Cyrelle's post is to modify the web.config file (just add a space somewhere, any modification to the file). Changing the web.config file triggers a restart of the app pool.

 
New Post
8/3/2008 7:23 AM
 

It restarts the DNN application within the pool, which is usually enough to deal with caching issues, but it doesn't recycle the app pool itself. You can only do that in IIS manager.

Rob

 
Previous
 
Next
HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Missing menu itemsMissing menu items


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out