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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Big IP Oops - Need Problem SolvingBig IP Oops - Need Problem Solving
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10/12/2007 5:10 PM
 

I have a site 3/4 built using a GoDaddy DNN set up. Decided I wouldn't need the Deluxe Hosting so I downgraded to Economy. The DNN was only based on the Dedicated IP in HTTPAlias and when I downgraded it changed my IP to another random number - effectively killing my access to my install in the sub-directory other than FTP. I had no idea it would do this to me.

I can get into my SQL tables and I changed the PortalAlias to the right IP to the correct location but that didn't fix the problem. What else do I need to change to get it back up. GD says just start over but if the back up database has all the current stuff in it, I'll be back where I started, it seems.

Where else do I need to look to fix this issue. Any help would be appreciated.

John

 
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10/17/2007 3:38 PM
 

This *might* help. 

http://www.bi4ce.com/Support/Forums/tabid/106/forumid/2/postid/86/view/topic/Default.aspx

It is a find and replace script for moving sites.

 
New Post
10/17/2007 4:05 PM
 

or actually, you might just need to restart the web app

http://blogs.snapsis.com/CommentView,guid,87c379cc-c700-4eb8-a48d-e778aeef65fa.aspx

If you make a direct edit in the PortalAlias table then you will need to restart the web app because this setting is cached.

You can restart the app by re-uploading a DLL to the \bin directory, or by updating the web.config file, or by re-starting IIS.

and I had a good laugh from your comment about GD saying to start over.  Worst place around for customer support.

 
New Post
10/17/2007 4:10 PM
 

Portal alias records are cached by the DNN system, after you have modified the table you will need to restart the application.  You can do this by simply adding a space to your web.config file (in a non critical section) and saving the file.


-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
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Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
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10/22/2007 3:43 PM
 

Thanks for your help - all of them. I actually ended up finding all the locations manually in the database and changing them. It was only after I logged out of the database that my other window accepted the reset and all came back up.

As for GD: I usually found them most helpful when getting at stuff I can't from my end. Normally I have to tell them what I need done and presto. Having actual DNN insights? Ouch.

Appreciate the references!

 
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