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11/8/2007 1:21 PM
 

Check the cache time for the individual modules as well. I believe when you change the module def, it does not update the modules settings. It did not for my local version of 4.5.5 at least. It may not be the culprit, but doesn't hurt to look at it at this point.


John Eimer
 
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11/9/2007 2:37 PM
 

I meant to say I had set the individual module chache to zero (without effect).  I've now set the default (module def)  to -1 (not supported).

I'm also going to try changing the "Page State Persistence" to "memory" in the host settings.  We'll se what happens.

 
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11/9/2007 6:48 PM
 

David,

Caching can be one of the more frustrating things to troubleshoot from my experience as there can be so many variables both client and server side.  If you can add a new host name to the site and have some visitors access it using this new URL and see if they get to see what they are meant to be seeing.  The idea behind this is to remove any client/proxy caching that is going on.  If this does fix thingsa then it might just be a case to wait out the old cached content.

As you say that you have one visitor who can see the content on one machine but not another, to me it points to something between the site  and the visitor.

HTH

Antony

 

 
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11/9/2007 10:50 PM
 

Update:  I was able to experience the madness firsthand.  After trying to pacify my customers, and not being able to figure out why they can't see critical content, I logged into my Vista machine and experienced it for myself.

Here's a run down.

The Page:  Three modules:  first visible to everyone (and this correctly shows all the time)  Second - visible to one role, third visible to another role

I login and only see the first module (even though I have permission to see all three).... on my xp machine sharing an internet connection, I, in fact, do see all three.

I delete templ file on the browser and then see all the content.

I later refresh the page and the 2nd and 3rd modules disappear (how is that not related to dnn?)

Then I refresh and only see 2 of the 3 modules.

I play around with the server cache settings, and again I only see one module (mind you, I should see all three the whole time)

I refresh the browser and I now see all three.

If my customers are 1/10 as frustrated as I am, they will never do business with me again.

Why should I keep DNN?  This is absolutely insane.

 
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11/10/2007 12:22 PM
 

After even more problems, and another day of frustration, I set all of the "performance settings" in the Host Settings page to "no caching" and all of the modules and module defaults to "0" cache time.  At least one customer has suddenly had the problems resolved after this.

These settings are not ideal, but I'm willing to take any performance hit so my customers can actually use the site.

 
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