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12/4/2007 11:20 AM
 
Colm Ryan


www.3rdi.ie
Joined: 1/5/2006
Posts: 160

Hi Everyone

I need some insights into how to get a forum moving. We've just launched a new website for one of our clients which is a national membership organisation and I am trying to get the CEO to start being active in responding to posts. He keeps trying to delegate this activity back to one of ours guys who is managing the site for them but I am trying to insist that her responds himself.  I think some of the other staff and members will get active as soon as he gets the ball rolling but there seems to be some reluctance, either wih using the technology or the fact that their name will be associated with the post. Has anyone got any tips/insights into organisation behaviour that could help us get them moving?

 

Regards

Colm

 

Colm Ryan Director
3rd i IT and Business Services Limited

www.actravia.com
Registration and Booking Solutions for Dotnetnuke
www.3rdi.ie
IMCA Registered Management Consulting Practice. Business and IT Strategy, IT Project Management and Product Development
 
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12/4/2007 11:32 AM
 
Will Strohl


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https://upendoventures.com
Joined: 3/1/2005
Posts: 2884

That is a leadership problem.  The only way change like this gets implemented is by the management (in this case, the CEO) either mandates the change, or even better, they lead by example and begin to do it themselves to show their lower level management that they are not above the task - thus creating a cultural change.  The first option is more lazy and does not cultivate the much needed trust in their staff members.

In either case, the big problem is usage.  Some people need to get the ball rolling on creating threads and participating in existing ones.  As one popular fictional character once said, "the problem is choice."

Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
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