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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Tried to uninstall module - now site wonTried to uninstall module - now site won't load
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1/3/2008 3:32 PM
 

My site will no longer load after trying to uninstall the Evotiva backup module demo.  However, I'm not convinced that it is module's issue, so I am posting here.  Any help would be greatly appreciated, as my site is currently down.

I tried to uninstall the module, but received an error that files could not be removed.  So, I uninstalled the module but left the "Delete file" button unchecked, and then manually deleted the .dll files.   I've tried restoring the deleted files as well.  Please note I am on GoDaddy shared hosting.  I also performed a DB backup this morning, but I don't trust GoDaddy's tools and would like to do that as a last resort only.  (And I'd like to understand this problem as well).

Trying to load my site now results in the following errors (in chronological order):

 

*** First DNN error message, before I unchecked "Delete files" when uninstalling module

Error: Edit Module Definition is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException : Access to the path 'd:\hosting\jberry78622\welcome\bin\Evotiva.DNN.Modules.BackupScript.dll' is denied. ---> System.UnauthorizedAccessException: Access to the path 'd:\hosting\jberry78622\welcome\bin\Evotiva.DNN.Modules.BackupScript.dll' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.SetAttributes(String path, FileAttributes fileAttributes) at DotNetNuke.Modules.Admin.ModuleDefinitions.EditModuleDefinition.cmdDelete_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---

*** Second error message, when trying to load the site

Error Details

File d:\hosting\jberry78622\welcome\Portals\_default\\Logs\LogFailures.xml.resources
Error   Access to the path 'd:\hosting\jberry78622\welcome\Portals\_default\Logs\LogFailures.xml.resources' is denied. The Windows User Account listed below must have Read/Write Privileges to this path.

*** Third error message - what I receive now.


[SqlException (0x80131904): Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.]

System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) +862234
System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) +739110

System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) +188
System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +1956

System.Data.SqlClient.SqlDataReader.ConsumeMetaData() +31
System.Data.SqlClient.SqlDataReader.get_MetaData() +62
System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) +297

System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) +903
System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) +132

System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) +32
System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) +122

System.Data.SqlClient.SqlCommand.ExecuteReader() +84
System.Data.SqlClient.SqlCommand.DeriveParameters() +1888
System.Data.SqlClient.SqlCommandBuilder.DeriveParameters(SqlCommand command) +88
Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.DiscoverSpParameterSet
(SqlConnection connection, String spName, Boolean includeReturnValueParameter, Object[] parameterValues) +212
Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSetInternal(SqlConnection connection, String spName, Boolean includeReturnValueParameter) +303

Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName, Boolean includeReturnValueParameter) +154
Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet
(String connectionString, String spName) +36
Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) +200
DotNetNuke.Data.SqlDataProvider.GetSkins
(Int32 PortalId) +111
DotNetNuke.UI.Skins.SkinController.GetSkins(Int32 PortalId) +132
DotNetNuke.UI.Skins.SkinController.GetSkin(String SkinRoot, Int32 PortalId, SkinType SkinType) +39
DotNetNuke.Entities.Portals.PortalSettings.GetPortalSettings
(Int32 TabId, PortalAliasInfo objPortalAliasInfo) +895
DotNetNuke.Entities.Portals.PortalSettings..ctor(Int32 tabId, PortalAliasInfo objPortalAliasInfo) +83
DotNetNuke.HttpModules.UrlRewriteModule.OnBeginRequest
(Object s, EventArgs e) +2753
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +92
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64

 

 
New Post
1/3/2008 5:12 PM
 

It looks like you have an issue with file permissions.  You have to be sure that the ASP.NET process has FULL access to the site...


-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
New Post
1/4/2008 11:33 AM
 

Thanks!  It sounds like it was a server-side issue.  Waiting overnight seems to have resolved the problem, so perhaps it was a problem with the hosting company.

 
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