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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Admin: Newsletter not sending on roles?Admin: Newsletter not sending on roles?
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4/13/2008 2:41 PM
 
gymmedia

www.GymnasticsMedia.com
Joined: 9/28/2006
Posts: 59

My issue was that my hosting provider had changed the smtp server address I was using.

GymnasticsMedia.com
The Ultimate Portal for The Ultimate Sport
 
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4/14/2008 10:50 AM
 
Steven Thys

Joined: 11/26/2007
Posts: 89

I'm having the same issue with 4.7.0

I don't want to select any roles but even if I do i get the message. my admin role contains a few users.

I have made a new module using the newsletter module and have adjusted it so It adds emailadresses that are located in another table. This all works I'm just stuck on the fact that it won't send because of the "No Messages were sent, maybe due to empty roles" error. The settings in the host section are correct and sending the test email works.

Awaiting your assistance.. Thanks in advance.
 
New Post
4/14/2008 11:47 AM
 
Louis

Joined: 1/9/2007
Posts: 57

Sebastian Leupold wrote

this sounds very weird, do you have any issues reported in your event log?

Did you test SMT Server configuration in Host Settings successfully?

I did send a test message from the host confiuration of the SMTP and recieved that no problem. 

The Exceptions log reported the following (minus me cleaning up "valid" e-mail addresses:

 

ssemblyVersion: 04.08.00
PortalID: 1
PortalName: Seattle Rough Trade
UserID: #
UserName: <admin user>
ActiveTabID: 58
ActiveTabName: Security Roles
RawURL: /Admin/SecurityRoles/tabid/58/ctl/User Roles/RoleId/17/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://seattle.rtgc.org/Admin/SecurityRoles/tabid/58/ctl/User%20Roles/RoleId/17/Default.aspx
UserAgent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.8.1.13) Gecko/20080325 Ubuntu/7.10 (gutsy) Firefox/2.0.0.13
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 2b83daf7-450d-4718-a8ea-011cf0d898e1
InnerException: Mailbox unavailable. The server response was: <skormt@<valid address>.com> No such user here
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Mail.SmtpTransport.SendMail
StackTrace:
Message: System.Net.Mail.SmtpFailedRecipientException: Mailbox unavailable. The server response was: <skormt@<valid address>.com> No such user here at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, String ReplyTo, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, String[] Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)
Source:
Server Name: MICRO108

 

Hope that helps.. tried with 3 different valid e-mail addresses and all returned same messages

 
 
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4/15/2008 2:21 PM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

if the recipient's email address does not match a valid email account, the mail cannot get delivered - please use valid and existing email addresses only. This is not a limitation of the Newsletter module - you will get the same issue when sending an email from your own email program.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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4/15/2008 2:28 PM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

Senthrax wrote

I have made a new module using the newsletter module and have adjusted it so It adds emailadresses that are located in another table. This all works I'm just stuck on the fact that it won't send because of the "No Messages were sent, maybe due to empty roles" error. The settings in the host section are correct and sending the test email works.

this is difficult to assist as long as I don't know about your module. Be aware, that cmdSend_Click in bulkmail.ascx.vb emits this message in 2 cases: it  first evaluates, if there are entries in users and/or roles selected and eventually does not call send if there are none, and second it displays the message, if send has been called but returns, that no messages were sent due to any issue. I fear, that you need to debug. what happpens in your module. 

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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