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Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...I Need To Vent!!!!!!!!!!!!!1I Need To Vent!!!!!!!!!!!!!1
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8/14/2008 4:27 PM
 

I would like to weigh in as a person who has been around DNN for quite sometime and have seen it changed.

I think having the forums locally on Dotnetnuke is a wonderful thing.  I like the centralized approach and I use the forums alomst daily to find and answer questions when I can.  

As has been stated before most questions are simly new users who don't want to take the time to dig into DNN and actually learn how it works.  However, there are a series of in depth questions regarding programming that if answered would take someone replicating your development enviroment.  It just isn't possible or resonable to think that someone is going to spend their time answering those type of questions.

As a DNN developer I have been there, struggling with understanding how to accomplish something the  "right way".   I find looking at blogs and post of those DNN hardcore users helps to explain concepts that are completely new to me.

Finally, the one major problem I find with the forum and with DNN in general is the search functionality.  It just doesn't work and is cumbersome.   I rely heavily on http://www.searchdotnetnuke.com/ to pull the information out of Dotnetnuke that I am looking for.  

In a past life I was a network administrator and when I first started setting up core switches I found myself reading a lot of manuals, posts, blogs, newsgroups, etc in order to understand how those bad boys worked.  Once you have learned the basics then you can start asking meaningful questions that get to the point and are answerable by people.

Just my two cents,
Stuart


Hilbert Solutions, LLC
Owner, Hilbert Solutions, LLC
http://www.HilbertSolutions.com
A DNN Service Provider
From Module Development to DNN Upgrades, your one stop DNN Shop
 
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8/15/2008 10:25 AM
 

GMan wrote
 

I'm posting this because it is frustrating when someone like me, who does not have the expertise or skill level that many of you have, posts a question or error issue and gets minimal to zero response. 
On the flip side, it may be as much what you post that is why you fail to generate an answer.  For example, there are plenty of posts that say:
"I installed the DotNetNuke Starter Kit and it works on my devleopment system but it doesn't work on my host."
Where can you start to respond to a post like that?  There could be hundreds of possibilities, and a few simple details from the poster could help, such as what "doesn't work" really means?  Error Message?  Unexpected results?  Lightning bolts from the monitor that singe the poster's fingers?
There are many occasions that I give up and don't answer these, even with a one line "Give details" post.  After the last 100 times I answered, I just can't force myself to answer again today.  If the question is the same as the last seven in the forum, if it's answered by the pinned post at the top of the forum or if ten seconds on Google would have answered it, why should I waste my time supporting someone who may just never get it?  I do try, and I do remember being new, but my help can only stretch so far.
Thanks for letting me vent in return.  :)
Jeff
 
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