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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Need help urgently!Need help urgently!
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7/2/2008 9:33 AM
 

Hi,

I need help urgently. Somehow I can't login to my portal using any user account. Using the Password Reminder function, the password is correct, but I can't login, no matter what I tried (clearing the cookie, rebooting server, etc). And nothing seems wrong with the user table either.

I'll be greatly appreciated if anyone can help me with this. I can provide access to the server and database.

Thank you very much.

 
New Post
7/2/2008 10:49 AM
 

Do you get the standard "invalid login" error, or do you get nothing at all?


-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
New Post
7/2/2008 11:37 AM
 

Yes, I get the standard "Login Failed" error.

Thanks for replying Mitch.

 
New Post
7/2/2008 1:41 PM
 

Since you have received the proper password via e-mail, that would rule out an issue with the MachineKey values. 

Are you 100% sure that you just don't have a difference in the way you typed the username/password (Capitalization, an extra space, etc)

Do you have any other auth providers enabled?


-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
New Post
7/2/2008 6:37 PM
 

Well, this is very weird. It suddenly becomes ok. I guess it's a problem with connectivity to the external database, but it's not the whole database. I'll move the db server as soon as I have chance; it's been very sluggish these days.

Thanks for your help, Mitch,

 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Need help urgently!Need help urgently!


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