Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Password reminderPassword reminder
Previous
 
Next
New Post
7/3/2008 3:23 PM
 

Be sure to post if you need more help or have additional troubleshooting information.  We will get you up and running.


Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
New Post
7/3/2008 3:59 PM
 

Will,

Thanks much for the help. I'll let you know if the problem becomes persistive. Site event log didn't have any errors, and our mail system has been up and down today, so who knows.

Rob

 
New Post
7/14/2008 1:36 PM
 

Will Strohl wrote

Be sure to post if you need more help or have additional troubleshooting information.  We will get you up and running.

So, we had someone try and get a password reminder, and it failed, and this is what got spit out.

Assembly Version: 04.08.02
PortalID: 0
UserID: -1
UserNamE:
Active TabID: 36
ActiveTabName: Home
RawURL: /itsportal/Home/tabid/36/ctl/SendPassword/Default.aspx
AbsoluteURL: /itsportal/Default.aspx
AbsoluteURLReferrer: http://odin.sonalysts.com/itsportal/Home/tabid/36/ctl/SendPassword/Default.aspx
UserAgent: Mozilla/4.0 (Compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 43b44955-15b4-4d8b-a35e-e91a7e0f8881
InnerException: The remote name could not be resolved: 'mail.sonalysts.com'
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.ServicePoint.GetConnection
StackTrace:
Message: System.Net.WebException: The remote name could not be resolved: 'mail.sonalysts.com' at System.Net.ServicePoint.GetConnection(PooledStream PooledStream, Object owner, Boolean async, IPAddress& address, Socket& abortSocket, Socket& abortSocket6, Int32 timeout) at System.Net.PooledStream.Activate(Object owningObject, Boolean async, Int32 timeout, GeneralAsyncDelegate asyncCallback) at System.Net.PooledStream.Activate(Object owningObject, GeneralAsyncDelegate asyncCallback) at System.Net.ConnectionPool.GetConnection(Object owningObject, GeneralAsyncDelegate asyncCallback, Int32 creationTimeout) at System.Net.Mail.SmtpConnection.GetConnection(String host, Int32 port) at System.Net.Mail.SmtpTransport.GetConnection(String host, Int32 port) at System.Net.Mail.SmtpClient.GetConnection() at System.Net.Mail.SmtpClient.Send(MailMessage message)
Source:
Server Name: ODIN

 
New Post
7/16/2008 8:33 AM
 

Rob wrote

InnerException: The remote name could not be resolved: 'mail.sonalysts.com'
Message: System.Net.WebException: The remote name could not be resolved: 'mail.sonalysts.com' at System.Net.ServicePoint.GetConnection(PooledStream PooledStream, Object owner, Boolean async, IPAddress& address, Socket& abortSocket, Socket& abortSocket6, Int32 timeout) at System.Net.PooledStream.Activate(Object owningObject, Boolean async, Int32 timeout, GeneralAsyncDelegate asyncCallback) at System.Net.PooledStream.Activate(Object owningObject, GeneralAsyncDelegate asyncCallback) at System.Net.ConnectionPool.GetConnection(Object owningObject, GeneralAsyncDelegate asyncCallback, Int32 creationTimeout) at System.Net.Mail.SmtpConnection.GetConnection(String host, Int32 port) at System.Net.Mail.SmtpTransport.GetConnection(String host, Int32 port) at System.Net.Mail.SmtpClient.GetConnection() at System.Net.Mail.SmtpClient.Send(MailMessage message)

If you look at the error above, it looks like you have a DNS or connectivity issue.  Try using the IP number of the mail server instead of the domain name.  Even better, if your servers happen to both sit behind a firewall, I would use the internal IP address.


Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
Previous
 
Next
HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Password reminderPassword reminder


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out