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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Sys.Webforms.PageRequestManagerParserErrorExceptionSys.Webforms.PageRequestManagerParserErrorException
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8/29/2008 1:52 AM
 

Can some one please help me.

I have two GoDaddy DNN installations. One works perfectly. The other is give me an error message whenever I click any OnPostback button within the DNN environment. The message is:

"Sys.Webforms.PageRequestManagerParserErrorException: The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write(), response filters, HttpModules, or server trace is enabled. ...."

I've searched the web for any help, but nobody has any useful suggestions. I cannot do simple things like change a password (the Manage Password button gives this error). What do I do to fix this? I am relatively new to DNN, and am trying to put a case to work as to why we should move to it, but this is starting to make we doubt my own argument. The first install was a bit tricky, but I got it working relatively seemlessly.

I've also gone down the avenue to re-installing DNN, altering my web.config file to match (mostly) the working web.config. Still nothing.

Thanks in advance

Paul

 

 
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9/30/2009 8:36 PM
 

Is one of your GoDaddy installations using the "free" account with the ads at the top? Furthermore is this the one giving the problems?

If you I think the problem is caused by the method GoDaddy uses to insert the ad. Probably some function of IIS server.

If I find a solution I'll be sure to post it, Maybe this clue might help us get a response sooner.

 
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10/1/2009 8:11 PM
 

Paul ; this is a generic error message thrown by the ajax framework on your page, when it gets a response it wasn't expecting.  Generally the reasons behind this are something like : the request was redirected, the response returned an error, or the response had invalid html for some reason.

Your first step should be to have a look in you DNN event log, to see if there is an exception logged there.  Often a page with an AJAX postback on it will throw an error, and the standard DNN Error handler will do a 302 redirect to ?tabid=xx&error=error-message-text.  If you have an AJAX-enabled module waiting on a response for it's postbakc, and instead it receives an error message, then, well, you'll see the PageRequestManagerParserErrorException come up.

If you don't see anything on your dnn event log, I also suggest checking the windows event log.  This may hold the details of an exception that hasn't been caught correctly by DNN (the windows event log is always full of stuff, so don't fall for a red herring).  If you're on shared hosting you may not have access to this, that's OK, it's a long shot anyway.

Finally, what I would recommend is tracing the Http activity on your site either using a Http monitoring tool like Microsoft Fiddler, or even the Firebug application for Firefox.  Both will give you a summary of the Http traffic going to and from your site.  If you have a bad response to your Ajax postback (which is what I would expect) then you can see the details of this response by monitoring the http traffic.  This should hold some further clues as to why you're getting the error.

Good luck with it and stick at it, if it's affecting every postback on your site, then it's probably something pretty simple to locate and remove once you are looking in the right place.

 
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