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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Power DNN not responding to emails or web formsPower DNN not responding to emails or web forms
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9/16/2008 9:02 AM
 

I am looking for a new host for my site and I have heard a lot about Power DNN. I usually try a test email to the prospective host sales and support to see if the lights are on. I have tried at least 3 or 4 times with Power DNN with no reply after days. I have tried both email and their web form. Yet, I see members here saying their support is great. Do they respond better by phone? If you host with them, are you satisfied with their support response? Thanks for your opinion!

 
New Post
9/16/2008 10:17 AM
 

Steve,

I had a few questions that I sent to them via email on Friday and got a response back within a couple hours.  I am not a current customer.

Bill

 
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9/16/2008 10:42 AM
 

For shared hosting accounts I personally recommend 3Essentials, referral link in my signature.  I have had great luck with them in the past, and I have many clients that have been happy with them.


-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
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9/16/2008 10:45 AM
 

Hi Steve,

I'm really interested to get some information about the emails that you sent.  We recently completely overhauled our entire website and we did change some email addresses but it is possible that we missed one.

Please call us at 877-743-8366 and we'd love to talk to you.  We're staffed 24/7/365 even on christmas.  You can also call my direct cell number at 402-650-6072 or email me directly at Tony.Valenti@PowerDNN.com .  Right now my phone is out of batteries but I can call you as soon as it is half way charged.

 
New Post
9/16/2008 10:59 AM
 

Hi Steve,

I suggest reading over some of the past PowerDNN-related threads (located here).  Therein you'll find quite a bit of information, both positive and negative, that will likely give you the sort of insight you're looking for. 

Hope this helps!

Brandon


Brandon Haynes
BrandonHaynes.org
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Power DNN not responding to emails or web formsPower DNN not responding to emails or web forms


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