Sorry it took so long for me to answer, but the forum email notifications arent working. Joan contact me atthe email address at the top of this page: http://adefwebserver.com/.

However can you first try to install the Survey module in another DNN website.

Thanks

I'm getting this same error on my production website. Except, i'm not trying to upload the same module. It happens on any and all modules i try installing from PA.

Modules install fine on other portals.

Failure ExceptionSystem.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Common.Utilities.Config.AddCodeSubDirectory(String name) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.CreateModuleFile(PaFile File, PaFolder Folder) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.CreateFiles(PaFolder Folder) at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnInstallerBase.Install(PaFolderCollection folders) at DotNetNuke.Modules.Admin.ResourceInstaller.PaInstaller.Install()

A quick update. We are still researching the issue but this appears to be a problem with NETWORK SERVICES account not having permission to write to the web.config. When the Survey module is upoaded a key needs to be inserted into the web.config. If this can't be done you get this error.

For example, if you can't instal the Survey module you also cannot install this module:

IPCheck

You should get the same error. 

to resolve this, contact yoru hoster and request that the NETWORK SERVICES account have read and write permission to the web.config file of your DotNetNuke site.