Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...4.8.4, new portal, login = "object reference not set..."4.8.4, new portal, login = "object reference not set..."
Previous
 
Next
New Post
10/2/2008 11:55 PM
 
Dave Diehl


Joined: 7/13/2004
Posts: 27

or...more specifically "A critical error has occured. Object reference not set to an instance of an object." error when the Login link is clicked for a new parent portal.

The original portal works fine.

The site's running at an ISP so I don't have access to Event Logs.

Any suggestions?
 
New Post
10/3/2008 6:33 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

did you try to restart the application already (from Host settings) ?

Does the dotnetnuke event log (access from Host Portals, enter portal, go to EcentLog in Admin menu) provide details?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
10/3/2008 8:43 AM
 
Dave Diehl


Joined: 7/13/2004
Posts: 27

Sebastian,

re: restart

Yep.  That's the first thing i tried. 

 

re: EventLog.

Can't tell...Can't log in as the admin!

I did query the SiteLog table.  There's three entries:

Referrer URL
  http://www.mysite.com/Default.aspx
http://www.mysite.com http://www.mysite.com/Default.aspx
http://www.mysite.com http://www.mysite.com/Default.aspx??tabid=81&error=Object+reference+not+set+to+an+instance+of+an+object

 

Maybe a little more background would help.

This installation is a little over a year old and when through a 4.6 to 4.8.4 upgraded a few months ago with no problems.  There has only been one portal until now.  The original portal works fine.  I can log in as host, admin, and any other user that's been added.  The above problem happens when on a new portal.

One thing I should have mentioned originally (my bad) -- adding the portal itself has been problematic.  I got a "Sys.Webforms.PageRequestManager.TimeoutException: the server request timed out." error after clicking the Create Portal link.  So it sounds like something didn't get finished.

Thanks for the help!

 
 
New Post
10/5/2008 9:16 PM
 
Dave Diehl


Joined: 7/13/2004
Posts: 27

Ok...it got a bit weird but I found a workaround.

After doing a bit or research, I figured that the Add Portal was throwing an AJAX time out error ("TimeoutException").  Since I can't find or don't have access to the <ScriptManager> tag so I can change the AsyncPostBackTimeout property, I looked for another solution.  I found it by turning off Ajax in Host Settings.

I tried adding the portal again and, after a very long wait (approx 2 min) I got a blank page.  Doing a refresh threw a "you can't add the same portal twice' error.

Going to Portals page showed two instances of the new portal, one with an alias and one without.  I deleted the one without and was able to successfully log into the first.

So...I solved my own problem, but, it'd be nice to figure out how to change the timeout so I can use AJAX.

Anyone with an idea?

 
 
 Page 1 of 1
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...4.8.4, new portal, login = "object reference not set..."4.8.4, new portal, login = "object reference not set..."


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out