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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN Intranet - Employee Directory + Help Desk TktDNN Intranet - Employee Directory + Help Desk Tkt
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10/23/2008 9:26 AM
 

I want to install DNN to make our intranet with an Employee Directory (Location, Phone, Picture, etc) and a Help Desk Ticketing System.  Wich modules do you recomend (paid or free, this last one preferred).

Thanks.

 
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10/23/2008 10:10 AM
 
  • if employees are registered users, check out free Effority Membership Directory from DNN Forge (see icon above)
  • if employees are listed in an existing database, use reports or SQLGridSelectedView from www.tresslaworks.ca
  • if you need to enter employees manually, you may use UserDefinedTable module.
  • There are commrecial ticket modules available, but I haven't tried any of them yet.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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10/24/2008 7:14 AM
 

 I haven't used any of the DotNetNuke modules for ticketing systems, however, we recently completely overhauled our complete ticket system and are using Kayako (http://www.kayako.com/).  I have found it to be _extremely_ full featured.  We did a lot of research before choosing Kayako and looked like it was by far, one of the most popular out there and it was very reasonably priced as well.  We just wrote a little bit of code to integrate it into our infrastructure and it has been great!

 

 

 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN Intranet - Employee Directory + Help Desk TktDNN Intranet - Employee Directory + Help Desk Tkt


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